**Description** Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. We are seeking per diem administrative help to manage incoming referrals for our **Brain and Body Health Program** at UNC. This work, which could lead to a more permanent opportunity will focus on receiving, processing tracking and reporting patient activity. Comprehensive phone intake. collection of necessary background and records for player’s visit will require attention to detail and superior customer service skills to serve this population, maintain a concierge experience and represent UNC Health with excellence. Summary: Processes physician, hospital, and outpatient referrals. Responsible for patient scheduling, obtaining insurance authorization, and providing appropriate guidance regarding insurance coverage. Essential duties and responsibilities are as follows. Other duties may be assigned. Responsibilities: 1. Works collaboratively with all diagnostic and surgical service areas, physician offices and hospitals to ensure timeliness, accuracy and completeness when scheduling patient appointments, tests and procedures. 2. Consistently provides accurate and detailed patient information to include patient demographics and medical information pertinent to appointment being scheduled to ensure patient safety and quality patient care. 3. Obtains accurate and valid physician or advanced practitioner orders for all appointments, tests and procedures being scheduled. 4. Accurately and consistently communicates appointment, test, procedure information and prep to patient and/or family member. Adheres to privacy, compliance and HIPPA regulations. 5. Ensure patient has follow-up appointment with the physician to discuss outcomes, as appropriate. 6. Consistently and accurately document the date and time of appointment, tests, scan or procedure in the patient's medical record. Communicate as appropriate to practice staff. **Other Information** Other information: **Education Requirements:** ● High School Diploma or general education degree (GED). **Licensure/Certification Requirements:** **Professional Experience Requirements:** ● Six months to one year related experience and/or training; or equivalent combination of education and experience. **Knowledge/Skills/and Abilities Requirements:** **Job Details** Legal Employer: NCHEALTH Entity: UNC Physicians Network Organization Unit: Brain and Body Health Work Type: Per Diem Standard Hours Per Week: 8.00 Salary Range: $17.94 - $25.25 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: No This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.