How to Apply
A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, one page or less, please let us know how this role aligns with your career aspirations and skills. Submit both a cover letter and resume as one file, due to system limitations.
Job SummaryThe Stephen M. Ross School of Business at the University of Michigan is a diverse learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today's dynamic global economy. The Ross School of Business mission is to build a better world through business. Through our powerful ideas, purpose-driven leaders, and positive impact, we empower business leaders to improve the world. Learn more about Ross HERE.
This role is hybrid with on-site expectations in Ann Arbor, MI 3 days per week. Domestic and international travel is required. You may work on-call hours. You will work during early mornings, nights, or weekends. For a full job description, see link here. For questions about this role, email [email protected].
Please note: To be considered for this position, candidates must be legally authorized to work in the United States. Ross School of Business does not offer visa sponsorship for this position.
The Ross School of Business One-Year Master's Programs Office manages a dynamic portfolio of professional Master's degree programs that develop highly trained, marketable graduates. Current programs include the top-ranked Master of Accounting, Master of Business Analytics, Master of Management, and Master of Supply Chain Management. An inviolable priority is to serve students well as they navigate a transformational experience that enhances their abilities and value, preparing them for a successful career beyond their next job.
What You'll DoResponsible for developing and executing recruitment and retention plans to support enrollment goals, including monitoring trends, preparing enrollment projections, and creating short- and long-term strategies. The role also involves designing marketing plans to enhance program visibility and counseling students on educational planning and career opportunities. Participate in the admissions process by reviewing applications, ensuring fair selection, and using data to improve workflows and better understand applicant trends. Reports to Director of Admissions & Recruitment.
Responsibilities*Planning/Strategic PlanningDevelop and evaluate recruitment and retention strategies aligned with school and/or institutional goals. Monitor enrollment trends to inform planning, projections, and short- and long-term strategic goals. Adjust recruitment plans regularly to respond to market trends, program goals, and the competitive landscape. Recruitment
Plan and execute recruitment activities to attract diverse and high-quality applicants. Coordinate and participate in outreach events such as fairs, information sessions, webinars, and campus tours. Implement initiatives to support student retention by addressing engagement factors. Provide guidance to team members to ensure consistency in recruitment approaches across programs. Marketing/Outreach
Create marketing plans and targeted communication strategies to increase program visibility and convey key information. Manage digital outreach efforts, including social media, email campaigns, and CRM content. Serve as the communications manager with expertise in CRM email content creation, data integration, and delivery management. Develop promotional materials aligned with brand standards and school messaging. Relationship Management
Build relationships with prospective students, alumni, academic advisors, and partners. Collaborate with internal and external partners to create pathways and enhance applicant pipelines. Serve as a primary contact for prospective students, offering guidance on educational planning and program specifics. Application Review/Admissions
Participate in the admissions process, including application review, evaluation, and selection criteria. Analyze applicant trends to refine processes and support program demand insights. Required Qualifications*Bachelor's degree Minimum of 3 years of related experience in program, project, or event management, including planning, implementation, evaluation, and continuous improvement.Experience establishing and maintaining effective relationships and communication channels with diverse groups and partners at various organizational levels, both internal and external. Demonstrated experience planning and executing logistics for academic programming, activities, and events. Experience delivering presentations to diverse audiences, including senior-level partners and external partners. Experience planning and managing budgets, including tracking expenses and ensuring alignment with program goals. Advanced knowledge in Google docs, sheets and slides and Microsoft Word, Excel and PowerPoint plus other database, email and calendar-keeping software and technologies is required. Experience with CRM email management. Experience with campus recruitingModes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Additional InformationBenefits at the University of Michigan
In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:
Generous time off (Vacation, Holidays, Season Days) A retirement plan that provides two-for-one matching contributions with immediate vesting Many choices for comprehensive health insurance Life insurance Long-term disability coverage Flexible spending accounts for healthcare and dependent care expenses ? Flexible Work Program Ross Onsite Fitness CenterSalary Information:
The posting range for this position is $58,300 to 71,900. This posting range reflects multiple factors involved in determining compensation, such as skills, experience, training, certifications, and other organizational needs. At Ross, it is not common for new hires to be offered a salary at the upper end of the range. Compensation decisions are based on the details of each situation.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO StatementThe University of Michigan is an equal employment opportunity employer.