Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

Job Description

Responsibilities:

Own our ongoing quest to discover talent, build a strong employment brand, and ensuregreat relationships with both candidates and employees.Leading the technology hiring across SprinklrPartner up with senior business stakeholders and work with them in making quarterly/annual hiring plans.Help in building a strong brand and advice and support senior stakeholders in making the right recruiting decisions by providing necessary insights.Responsible for your team's deliverables in terms of hiring, delivery, learning anddevelopment, appraisals, growth and overall team health.

Required Skills:

8+ years of work experience in the end-to-end recruitment life cycle (technology hiring)Experience in full-cycle recruiting, sourcing, and employment brandingExperience working closely with the leadership team and stakeholders in deliverablesAbility to execute a recruitment strategyAbility to keep a high bar for candidate experience, diversity sourcing, and interview processesStrong track record in sourcing qualified candidates, market intelligence, mapping, negotiating offers, and influencing management decision-makingUnderstanding of all selection methods and techniquesProficiency in the use of social media and job boardsAcademics: Preferably MBA or equivalent from a reputed university

What will you do

Build talent pipelines for current and future job openingsCoordinate with hiring managers to identify staffing needsPlan interviews and selection procedures including screening calls, assessments, and inperson interviewsSource potential candidates through online channelsDevelop a network of potential future hiresMeasure key recruitment metrics, like source-of-hire and time-to-hireOversee all stages of candidate experienceFoster long-term relationships with past applicants and potential candidatesUse metrics to create reports and identify areas of improvement

Why You'll Love Sprinklr:

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
 

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
 

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
 

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.