Position Summary:

The Recruiter plays a critical role in identifying, attracting, and hiring top talent for global shipboard operations. This role focuses on the full-cycle recruitment process, ensuring a seamless candidate experience while meeting the hiring targets for shipboard positions. The Recruiter partners closely with hiring managers and operational leaders to deliver a pipeline of highly qualified talent across various departments.

 

Essential Duties and Responsibilities:

 

Full-Cycle Recruitment & Candidate Management:

Manage end-to-end recruitment for assigned shipboard business units, including sourcing, screening, interviewing, and offer management. Develop and execute effective sourcing strategies to build a diverse pipeline for both current and future hiring needs. Identify and engage talent through multiple channels, including direct sourcing, professional networks, referrals, and talent pools. Review and assess candidates using competency-based interviewing techniques to ensure alignment with shipboard role requirements. Ensure timely communication with candidates throughout the hiring process, from initial contact to onboarding. Collaborate with hiring managers to define job requirements, desired competencies, and selection criteria for each open requisition. Stakeholder Collaboration & Hiring Strategy: Work closely with operational leaders and hiring managers to understand workforce plans, talent needs, and shipboard schedules. Provide talent market insights and recruitment trend analysis to hiring leaders, ensuring alignment between recruitment strategies and business goals. Manage stakeholder expectations by clearly defining hiring timelines, processes, and deliverables. Coordinate and support hiring events, both virtually and on-site, as needed to meet talent acquisition goals.

 

Strategic Recruitment & Process Optimization:

In this role, the ability to navigate complex job requirements is critical, as it involves mastering the intricate landscape of licensing, certifications, and compliance for marine professionals, technical specialists, and skilled trade professionals. The Recruiter must have a deep understanding of international maritime regulations, including STCW, SOLAS, and MLC, as well as the specific certification requirements for a wide range of shipboard roles. Operating in a high-volume hiring environment, the team collectively manages 200-400 hires per month, with each recruiter responsible for a book of business ranging from 20-60 hires. Success in this role hinges on balancing regulatory compliance with the operational urgency of crew deployment, ensuring every hire meets the highest industry standards while optimizing efficiency in a fast-paced, deadline-driven environment.

 

Sourcing & Talent Pool Management:

Implement proactive sourcing tactics to attract passive talent, leveraging Boolean searches, social media, professional networks, and referrals. Build and maintain gap talent pools to ensure coverage for hard-to-fill and high-volume shipboard roles. Continuously evaluate and adjust sourcing strategies based on market trends and operational hiring demands.

 

Candidate Assessment & Selection:

Conduct structured interviews to evaluate candidates for technical competency, cultural fit, and adaptability to shipboard life. Provide hiring recommendations based on candidate assessments, including professional background, qualifications, and competencies. Ensure job descriptions, role expectations, and shipboard lifestyle details are clearly communicated to candidates. Support hiring managers with interview coordination and candidate selection where needed.

 

Data-Driven Recruitment Management:

Utilize recruitment dashboards and reports to track hiring metrics, productivity, and candidate conversion rates. Prepare recruitment status reports, talent search summaries, and candidate pipeline overviews for leadership review. Monitor recruitment data for accuracy and ensure all candidate activity is properly documented in the Applicant Tracking System (ATS).

 

Compliance & Process Excellence:

Ensure recruitment activities comply with international labor standards and maritime employment regulations (e.g., MLC). Adhere to standard operating procedures (SOPs) and maintain detailed records for all candidate interactions and hiring decisions. Mitigate legal risks by staying informed of market-specific employment laws and ensuring compliance in all recruitment activities.

 

Employer Branding & Candidate Experience:

Act as an ambassador for the company’s employer brand, emphasizing the unique benefits and career growth opportunities within shipboard roles. Ensure a positive candidate experience by providing timely feedback, clear communication, and professionalism throughout the hiring process.

 

Qualifications and Experience:

Education: Bachelor’s degree in Human Resources, Business Administration, or a related field preferred. Recruitment Expertise: 3-5 years of recruitment experience, preferably in the marine, cruise, hospitality or travel industries. Industry Knowledge: Familiarity with Marine roles, maritime labor regulations, and the operational structure of cruise lines preferred. Sourcing Mastery: Experience with direct sourcing techniques, including Boolean searches, passive candidate engagement, and talent pool development. Candidate Assessment: Proficiency in competency-based interviewing techniques and selection methodologies. Technology Proficiency: Strong knowledge of Applicant Tracking Systems (ATS), Microsoft Office (Excel, Word, PowerPoint), Smartsheets and others a plus.

 

Qualifications and Experience:

Education: Bachelor’s degree in human resources, Business Administration, or a related field preferred.  Experience: Minimum of 2 years of recruitment experience. Industry Knowledge: Experience recruiting for marine, or cruise industry highly preferred. Sourcing Skills: Strong knowledge of sourcing strategies, talent mapping, and proactive talent pooling techniques. Technical Proficiency: Experience with Applicant Tracking Systems (ATS), job boards, and social media recruiting tools. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), CRMs, and Smartsheets a plus.  Data Management: Ability to analyze sourcing data, generate reports, and measure sourcing effectiveness. Interpersonal Skills: Excellent communication, collaboration, and stakeholder management skills. Adaptability: Ability to work in a fast-paced, multicultural environment with shifting priorities. Compliance: Knowledge of international recruitment compliance and employment laws, especially within the maritime industry; the degrees, licenses, and certifications required.

 

We know there is a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We will hope to see you onboard soon!

 

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

 

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