At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

We offer excellent benefits and perks including one free meal per shift and free theme park access.

We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.

We embrace diversity at our core and offer the opportunity for all team members to reach their potential.

We invest in training and development opportunities for all team members.

We promote social responsibility by being a good neighbor in the community.

We care for you, just as we care for others.

About Lakewood Regional Support

Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications.

Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, age color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

Competitive health & wellness benefits, 401(k) & company matchPaid Sick Days, Vacation, and Holidays, Paid BereavementPet Insurance and Paid Pet BereavementTraining & Development opportunities, career growthTuition ReimbursementTeam Member Hotel Rates, other discounts, perks and more

What We’re Looking For:

We’re seeking a proactive, service-driven leader who thrives in a fast-paced, guest-focused environment. You’ll assist in oversee daily recreation operations, support team performance, and ensure every guest interaction on the pool deck reflects our high standards for safety, cleanliness, and hospitality.

Who You Are:

A confident and approachable leader with strong communication skillsHighly organized and proactive, with the ability to manage multiple prioritiesGuest-focused and enthusiastic about creating a welcoming, engaging atmospherePassionate about safety, service, and mentoring others

What You’ll Do:

Supervise daily operations of the pool, cabanas, and recreation areasLead, coach, and train lifeguards and pool attendants, promoting excellence and accountabilityEnsure consistent adherence to safety procedures, including emergency readinessGreet guests, support towel service, and ensure consistent delivery of amenitiesOversee the setup, refresh, and tear-down of cabanas and poolsideConduct daily walkthroughs of the swimming pool deck and fitness center, reporting any concernsEnsured towel inventory, pool deck cleanliness, and service efficiency is maintainedLead or assist with poolside retail, POS procedures, and lost and found protocolsMaintain accurate records of incidents, inspections, and trainingPromote teamwork and uphold Loews standards of appearance, communication, and conductPerform additional duties and support other departments as neededAttend department meetings and complete assigned training sessionsComply with hotel standards, uniform guidelines, and grooming policiesOther duties as assigned

Your Qualifications Includes:

High school diploma or equivalentStrong guest service and leadership skillsPrevious lifeguard experience requiredMust maintain current lifeguard certification, including passing written and physical examsAbility to meet monthly in-service training and physical readiness requirementsFlexible availability, including weekends and holidaysPrevious supervisory experience, preffered

Who You’ll Supervise:

Lead Lifeguards, Lifeguards and Pool Attendants