It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Provide maintenance of data, records, and files necessary to provide servicing to the assigned client team or department. This position will perform duties as a lead relating to the implementation, and management of all aspects of document control and records management throughout the information lifecycle for physical or electronic records.

Essential Job Responsibilities

Evaluates current active records system for compliance by taking inventories and reviewing information retrieval needs

Monitor and  listen  to  customers  to  understand  inquiries  and  requests  in  order  to  provide  accurate information about the firm's records and prompt assistance

Coordinates information creation, receipt, storage retrieval and disposition

Ensures security and preservation of records in records centers and inactive records

Works  with  departments  on  special  information  research  and  retrieval  projects  to  ensure  that  all information needs are met

Exhibit excellence in customer service and the ability to serve others

Ensures application of retention schedules to inactive records. Answer verbal, telephone, written and e-mail inquiries, regarding records requests in an efficient manner

Prepare new files within the records system guidelines

Other duties as assigned

Qualifications & Characteristics

1+ years’ experience in law firm records management

Previous experience utilizing legal-specific records management systems (preferred)

High School Diploma or equivalent

Be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting

Flexibility in dealing with simultaneous projects

Attention to detail

Ability to function with a high level of patience, tact and diplomacy in handling any “complaint” situations

Excellent communication (verbal and written) and organizational skills

Detail oriented and exceptionally attentive to accuracy

Ability to learn skills quickly

Ability to manage multiple tasks

Customer service and enthusiasm

Ability to routinely stand, bend and stretch

Ability to lift or move 40 lbs. or greater

Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.

Ability to walk, bend, kneel, stand or sit for an extended period of time

Working knowledge of Microsoft products pertaining to the specific position including but not limited to Outlook, Word, Excel, etc.

Strong initiative required; ability to work independently with minimal direct supervision

Strong computer and database skills

Ability to function with a high level of patience, tact and diplomacy to defuse anger and collect accurate information

The Compensation range for this role is 21.00 to 25.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Click here to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.