Job Details Please note: all position postings close at 12:00 A.M. CST on the position closing date Records Management Analyst Working Title Records Management Analyst Position # A01294 Department Admissions Processing Operations Apply Now (https://phe.tbe.taleo.net/phe02/ats/careers/v2/applyRequisition?org=ARKASTAT2&cws=40&rid=37076) Employment Status: Full time (29-40 Hrs) Type of Employment: Staff # of openings: 1 Location: ASU-Jonesboro Proposed Salary Range: Commensurate with Experience Closing: 7/27/25 Please note: All postings close at 12 A.M. CST on the closing date. A-State participates in E-Verify. Position Summary: The Records Management Analyst helps to ensure domestic and international admissions processing is completed efficiently and accurately, and that each admission application is reviewed based on the admissions standards set forth by the university. This position is responsible for ensuring the integrity, accuracy and safekeeping of electronic data and other records by coordinating storage, retrieval, usage, and records retention. This position reports to the Director of Admissions Processing Duties & Responsibilities: + Serve as the first point of contact by greeting students, faculty, staff, and visitors in a professional and welcoming manner. + Develop and design communication materials, handouts, and departmental resources to support and inform students. + Monitor and respond to inquiry emails in a timely and accurate manner. + Provide support to applicants and campus stakeholders via phone, email, and other communication channels. + Generate and distribute application status reports to designated stakeholders. + Identify and merge duplicate applicant records within the Slate CRM system. + Collaborate with other admissions analysts for cross-training and provide support to other processing functions as needed. + Checking audits/queries/reader in the admission CRM to ensure items are being processed in an effective and efficient manner + Other duties as assigned Knowledge/Skills/Abilities: Knowledge of statewide information system computer operations Knowledge of designated data system functions Knowledge of record management systems and retention policies and procedures Knowledge of federal laws and regulations and state directives, policies, and procedures surrounding privacy and record maintenance Ability to analyze, evaluate, and recommend records systems flow General Days/Hours: Monday - Friday 8:00 a.m. - 5:00 p.m. Additional hours as requested and/or needed Regular and reliable attendance Some weekends and nights may be required for travel or events Other: Please note: all position postings close at 12:00 A.M. CST on the position closing date Minimum Qualifications: The formal education equivalent of a High School Diploma Three (3) years of experience in records management, administrative support, or a related field Other job related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee E-Verify Participation Notice: https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf E-Verify Right to Work: https://www.e-verify.gov/sites/default/files/everify/posters/IER\_RightToWorkPoster%20Eng\_Es.pdf