Job Description: Location: Utility Services New England - Boston, MA Qualified candidates must live in or relocate to the area. Candidates selected for an interview should notify their current Supervisor. * No Heath/USIC intercompany transfers or promotions will be permitted until October 13th, 2025* Summary Supervise assigned locators in a defined geographic territory. Locate and mark underground utility lines. Maintain positive employee, client, and public relations. Responsibilities + Interact with technicians assigned to work group + Counsel, train and develop technician’s skills + Locate and mark underground utility lines + Troubleshoot difficult locates with technician + Serve as a positive role model + Ensure technicians have adequate inventories/supplies + Record and analyze technicians’ daily workload + Perform audits on selected locates. + Thoroughly investigate damages + Review GPS Exception Report daily to ensure company policy compliance by locators and take appropriate actions if violations are found + Coach locators on efficiency improvement opportunities + Conduct timely performance reviews + Work with management on coaching, counseling, suspensions and terminations + Ensure policies and procedures are followed + Interview potential candidates for prospective staffing needs + Monitor safety program compliance + Wear appropriate personal protective equipment + Follow established safety procedures and policies Requirements + Must have currently attained the rank of Technician 4 or higher and earned Field Trainer and CDI credits. (Internal) + 3+ years of supervising experience preferred + Associate degree preferred + Valid driver's license and safe driving record required + Driver and Quality scores of eight (8) or higher are required. (Internal) + Previous experience managing a profit and loss statement preferred + Ability to demonstrate good judgment and problem-solving skills + Solid verbal, written, and organizational skills required + Financial management experience of managing a profit and loss statement preferred + Exhibited solid leadership skills + Ability to work independently and manage time efficiently + Ability to communicate clearly and effectively We are an Equal Opportunity Employer. Veterans are encouraged to apply.