Elevate your career as a Reconciliation Senior Specialist II, where you'll be at the forefront of delivering top-quality operations and driving process excellence. In this pivotal role, you'll support your team and leader by meticulously documenting procedures and identifying opportunities for enhanced controls.
Job Summary
As a Reconciliation Senior Specialist II within the Operations Team, you will support the team and team leader in delivering top-quality operations, document procedures, and identify additional control requirements.
Job Responsibilities
Responsible for ensuring good and effective reconciliation by gaining a thorough understanding of the product.
Ensure adherence to operational procedures to complete tasks accurately and promptly.
Support the team and team leader in their mission to deliver top-quality operations.
Identify requirements for additional controls.
Complete daily checklists and reporting, actively collaborating with the team to resolve exceptions.
Prepare case notes, discuss learnings with the team, and seek opportunities to improve process efficiency.
Perform effectively in a fast-paced environment, handling multiple tasks through effective prioritization.
Work effectively with the team leader and serve as a backup in their absence.
Ensure that the latest process updates and changes are communicated to the team and understood by all team members.
Escalate any matters of concern to the team leader promptly and ensure issues are resolved.
Required qualifications, skills and capabilities
Ability to work a flexible shift as required.Ability to perform in a fast paced environment and handle multiple tasks through effective prioritization.Strong analytical and problem solving skills.Excellent written and oral communication skills.Strong team player and has the capacity to build good working relationships with cross functional/geographical teams.Result oriented, accepting responsibilities and challenges that take them outside their comfort zone.This role requires meticulous attention to detail.Proficiency in Microsoft Office Suite (Word, Excel, Access, PowerPoint) required.