Job Summary

Job Description

What is the opportunity?

Finance Shared Services (FSS) is a trusted partner for all platforms and finance teams across the enterprise. We are looking for a motivated Reconciliation Officer to join our amazing team! In this role, you will perform in-depth investigations and be responsible for the effective resolution of issues impacting our clients, operational risk and RBC’s financial results. In FSS, we foster an environment of employee empowerment where you can make an impact by being curious and re-imagining how we do our work.  We are bold and outcome focused, turn challenges into opportunities, and turn strength into future strength. Together we deliver world class services/solutions that enable RBC and our business partners to make better decisions that help our clients thrive and communities prosper.

Even if you’ve never held a similar position, but you’re interested and relate to the things we’ve outlined so far, we want to hear from you! 

What will you do? 

Reconciliation day to day activities include a mix of investigations, problem solving, follow-ups, deadlines, support and reporting that requires the use of various different systems and human interactionsRecommend process improvements to enhance efficiency and effectiveness to the quality of service we provideCollaborate with caring colleagues and leaders who support your development through learning and coaching opportunitiesProactively identify issues and challenges to remove obstacles to successPrioritize activities and reports and adjust as needed so that important team objectives and client deadlines are metAct as a coach and provide guidance to resolve issues and update all documented procedures to enhance our ability to provide outstanding service

What do you need to succeed?

Must have:

Bachelor’s degree or equivalent practical experience Demonstrated ability to take the initiative to solve problems, curious mindset, take ownership and be accountableCommitted to get the job done, collaborative work ethic and win as a team style in a fast-paced environmentAn innovative thinker who is proactive, is well organized with attention to detail and cares about supporting everyonePassionate about continuous growth and learning. Every challenge is an opportunity for improvementStrong written and verbal skills

Nice to have:

Experience with Excel (VLOOKUP, Pivot Tables, SUMIF, etc.)Knowledge of General Ledger reconciliation processing and Attestation PolicyFamiliar with RBC applications and products

What’s in it for you?

RBCers thrive on the challenge to be our best, keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Growing your career at RBC is an exciting experience with:A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactAccess to our Learning & Career and Wellness Centres that offer a wide variety of resources for you to continuously reach your short and long term goals both personally and professionallyYou’ll have the opportunity to take on progressively greater accountabilities and build close relationships with team mates, colleagues and clientsNetwork, connect and become involved in our RBC Community with programs such as 10,000 Coffee Chats, Employee Resource Groups and Charities.Flexible work/life balance optionsWork in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-06-24

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.