Description Amazon is seeking a Recommerce Manager to lead our operations. This role will focus on process optimization, stakeholder management, and sustainable operations, ensuring operational excellence in our recommerce team Key job responsibilities Own end-to-end reverse logistics processes for supplies and packages; Drive process improvements and cost optimization initiatives ; Manage cross-functional relationships and stakeholder expectations; Monitor and report on key performance metrics; Lead continuous improvement projects. A day in the life Lead operational meetings; Monitor process performance; Engage with stakeholders; Review and optimize workflows; Coordinate with cross-functional teams; Analyze performance data; Drive improvement initiatives. Basic Qualifications - Bachelor's degree; - Program or project management experience; - Experience working cross functionally with tech and non-tech teams; - Experience defining and implementing process improvement initiatives using data and metrics; - Supply chain experience; - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.); - Experience defining program requirements and using data and metrics to determine improvements; - Advanced English. Preferred Qualifications - Experience driving end to end delivery, and communicating results to senior leadership; - Experience driving process improvements; - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization; - Experience building processes, project management, and schedules. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.