**Receptionist & Switchboard** **Overview** Provides exceptional service to the business by greeting and assisting all visitors and by answering and transferring incoming calls from across the United States. **Key Responsibilities** + Greet and assist the public in a professional and friendly manner. + Distribute name badges to visitors, temporary employees, and others. + Schedule meeting rooms for internal and external use. + Answer and transfer incoming calls from across the U.S. + Participate enthusiastically in company and community service events. + Perform light administrative duties and PC support as needed. + Serve as a model for the company’s Vision, Values, and Mission. + Build and maintain professional relationships with customers and internal teams. + Maintain and update: + Company phone and speed dial lists + Brag Board + Company calendar + Update the automated messaging center daily. + Assist other departments with tasks such as: + Creating envelope labels + Compiling manuals + Ordering, maintaining, and distributing promotional items for the Promotional Store + Perform other duties as assigned. **Qualifications** **Education & Experience:** + High school diploma or equivalent required. + Minimum of 1 year of prior switchboard or receptionist experience. **Knowledge, Skills, and Abilities** + Excellent organizational and communication skills. + Proficiency in Microsoft Office Suite, especially Word and Excel. + Strong customer service orientation. + Ability to work flexibly and collaboratively in a team environment. + Clear and professional verbal communication skills. **Working Conditions and Physical Demands** + Standard office environment with adequate lighting, ventilation, and typical noise levels. + Work assignments are varied and may require interpreting and applying complex information. + Primarily sedentary work, with occasional walking, standing, bending, reaching, and lifting (up to 50 lbs.). + Moderate dexterity required for regular use of office tools (e.g., keyboard, calculator, hand tools). _Note: This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, or skills required._ Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.