Receptionist/Office Services Assistant

Salary: £24,570 per annum, plus company benefits

Location: Glasgow, G2 2SA

Contract: Full Time, Permanent

Shifts: 37.5 hours per week, Monday – Friday, 8:30am until pm with 30mins unpaid lunch break

Work model: Fully onsite

Williams Lea seeks a Receptionist/Office Services Assistant to join our team!

Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.

Purpose of role 

The Reception team provides administrative front line service to all visitors and provides support to all staff, the role requires a certain amount of flexibility.

  

Key responsibilities 

Provide a high quality of service to all staff and customersWelcome visitors with a high standard of customer service, signing in guests and issuing access cards with prior authorisationDelivering a high quality standard of corporate service including arranging client meetings and eventsManaging onsite car parking for clients and visitorsProviding IT equipment support working closely with other departmentsWorking extremely closely with the hospitality team to ensure a smooth running of daily requests, showing flexibility and willingness to support colleagues and take on additional duties if requiredLiaising with the Office Services team for training materials and printing needs for seminars to ensure a prompt start for training eventsDealing with administration tasksDealing with telephone and email enquiries in a timely mannerEnsuring that the post deadlines are kept to.Reprographics, manual and via DocBusterGeneral maintenance of general office equipmentAssisting with moving and transportation of boxes around the officeProvide data and report any issues to Office Manager when required

Personal attributes

Previous reception/customer service/admin experience essentialWell presented, with excellent communication skills (written and verbal)Strong customer focusDrive for resultsAbility to operate at all levels within the organisationGood communication skillsConfident and with a professional, business-like mannerAbility to work under pressure, maintaining accuracy and delivering against timescalesTeam player, consistently in tune with the aims and objectives of the businessExcellent time management and Organisational skillsAbility to carry out delegated functions/tasks/projectsHigh level of confidentiality in management of staffAble to meet deadlines and priorities tasksAn understanding of an employer’s statutory and 'best practice’ Health & Safety requirementStrong administration skills and fully conversant with Microsoft packages such as Word and Excel

Rewards and Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

25 days holiday, plus bank holidays(pro-rata for part time roles)Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.Life AssurancePrivate Medical InsuranceDental InsuranceHealth AssessmentsCycle-to-work schemeDiscounted gym membershipsReferral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com(we do not accept applications to this email address).

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