From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.
What You Will Be Doing:As a Receptionist, you will answer incoming calls through a computer based switchboard for the corporate office of a 28+ location private company. Must have the professionalism and customer service skills to quickly and politely query calls to determine the appropriate department and personnel to forward the calls in a prompt and pleasant manner, as well as answer questions about the company’s different divisions and locations. Your work station is located in the lobby, so you will act as the first impression representing the company as visitors, vendors, customers, etc. visit the corporate office. Must be able to multi-task to assume other administrative duties while taking incoming calls. Other administrative duties include assisting the HR Department with various HR related responsibilities specifically around employee communications ranging from assisting in drafting and sending employee communications, drafting posters and graphics for internal websites to daily sorting of incoming US mail, maintaining company phone directory, etc. Prefer some college and must have above average current computer skills and aptitude (Word, Excel, Power Point, and preferably UKG/Ultipro). This is an in-person position. Hours are Mon-Fri, 8 – 5.
Additional Responsibilities: Assist HR Department with projects, mailings, etc… Miscellaneous duties as assigned by manager Who We Are Looking For:To be successful in this position you should have prior receptionist and/or employee communications experience. Excellent analytical, organization and communication skills are also required.
Education/Experience: Reception experience preferred High school diploma required Required Qualifications/Skills: Must have strong work ethic Must be well organized and a self-starter Detail orientated, professional attitude, reliable Possess organizational and time management skills Problem solving skills, documentation skills, research and resolution skills, and multi-tasking Ability to communicate effectively verbally and in writing Ability to interact with employees, customers, and vendors in a professional manner Values:At Yancey Bros. Co, we are always looking to add people to our team who share our core values:
Safety: We value the lives and health of our team and customers above all else. Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly. Teamwork: We work as one across our organization for the benefit of our customers. Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide. Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.Ideal candidates will demonstrate the following values:
Acting in a safe manner Exhibiting honesty and integrity Acting in a fair and ethical manner Team mentality Delivering quality results Embraces change / improvement Exhibiting superior customer service skills Exhibiting pride and ownership Working with a sense of urgency Exhibiting a winning attitude What We Offer:Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
Competitive Pay Structure Compensation: Competitive Pay Individual Bonus Opportunities Available 401k Plan Strong Company Match Employee Profit Sharing Financial Wellness Coaching Employee Wellness Program Medical, Vision, Dental Insurance Prescription Drug Coverage Health Savings Accounts Short & Long Term Disability Group Life Insurance Personal Time Off Paid Holidays Paid Sick Leave Career Development Ongoing Training Advancement Opportunities