Job Summary: Under direct supervision, performs variety of routine and semi-routine receptionist, office, clerical, and patient-attending duties. Essential Responsibilities: + Greets patient in courteous and business-like manner. + Interviews patients and/or their representatives and obtains demographic and insurance information. Obtain authorization information, perform admission notification update insurance information, etc. + Track patients in waiting area, ensuring that patients are checked in the order received (except for urgent situations). Coordinate check-in flow with registrars. + Obtains and records pertinent billing information on all accounts. + Ascertains patient needs; directs to appropriate areas of patient care. + Receives and screens patient telephone calls; ascertains needs, obtains and records appropriate information; directs call accordingly; answers routine questions with limited non-confidential information; refers problem calls and/or complaints to appropriate personnel. + Assists with emergency codes or situations + Maintains adequate levels of all registration process supplies and forms; requisitions supplies as needed. + Gathers, analyzes, compiles, and records data and information for routine, special and statistical reports or studies. + Operates standard office equipment. + Demonstrates knowledge, skills, and abilities necessary to provide culturally sensitive care and/or service. + Performs other duties and accepts responsibility as assigned.n. Basic Qualifications: Experience + Minimum six months experience as a receptionist or in a related field (e.g. clerical experience). + Education + High school diploma; or equivalent combination of education (lesser) & experience may be considered in lieu of requirements. License, Certification, Registration + N/A Additional Requirements: + Type 40 wpm or Type 35 wpm and obtain passing score on Windows navigation test. + Demonstrated knowledge of and skill in adaptability, customer service, interpersonal relations, oral communication, problem solving,teamwork, and written communication.Demonstrated knowledge of and skill in word processing, database, and spreadsheet PC applications. + Talking to co-workers, customers, outside vendors, and on the telephone. + Reading, writing, speaking, understanding English. + Training/giving and receiving instructions. + Mathematical ability, attention to detail (e.g. organization, prioritization, proofing), concentration, and alertness. Preferred Qualifications: + N/A COMPANY: KAISER TITLE: Receptionist LOCATION: Wailuku, Hawaii REQNUMBER: 1372142 External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.