Monday - Friday 8am-5pm
Job duties
(* denotes an “essential function”)
■ * Answer incoming calls, received on a multi-line phone system, in a cordial, professional and timely manner. Transfer calls to appropriate individuals.
■ *Greet clients and visitors to the office with warmth and professionalism. Notify employees of visitor’s arrival when necessary.
■ *Provide high level services to staff, clients and guests.
■ *Communicate with manager and client on job or deadline issues.
■ Handle additional projects as assigned. Handle sensitive and/or confidential document and information.
Job qualifications
■ High school diploma or equivalent.
■ Minimum of two-year receptionist, switchboard or administrative assistant experience required preferably in a banking, legal or large corporate environment.
■ Exceptional customer service skills to effectively great and communicate with callers and visitors.
■ Ability and willingness to learn in-depth knowledge of the company (the business and employees) to more efficiently handle calls and great visitors.
■ Ability to work in a fast-paced team environment.
■ Ability to effectively and professional communication with co-workers and clients.
■ Attention to detail with an emphasis on accuracy and quality.
■ Intermediate computer skills including Microsoft Word and Excel
■ Ability to prioritize work to balance multiple projects and deadlines.
■ Excellent verbal and written communication skills.
■ Self-motivated and the ability to multi-task