We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.
This position is responsible for the administration of accounts receivable within the firm. The position provides phone and email support for Workday billing and payment inquiries, processes and researches invoices, refunds, and credits, maintains client records, and updates and summarizes receivables.
Responsibilities:
Work with the collection specialists for processing of client requests: new vendor forms, COI requests, audit confirmations, bankruptcies, legal matters, sending accounts to collections and W9’s Process 1099’s each year and sending out correction letters for incorrect 1099’s Credit review from the collectors to ensure proper handling. Maintain records and analyzes collections, while updating and summarizing the receivables. Review correspondence submitted by clients and make necessary adjustments/notifications. Daily Mailbox remittance monitoring. Review of sales tax issues to ensure processing of correct sales tax. Requests by collectors and partners Coordinate the Electronic payment campaign. Coordinate lost client and dunning email processes. Oversee third party collection process and payments that come in Manage the HR termed employee’s payments process and Marketing invoices as needed Provide support to finance function and provide phone support for Workday accounting inquiries. Assist with monthly reporting and analysis for the AR and Collections Manager for month end review. Prepare accounts receivable/WIP account analysis and reconciliation.
Required Qualifications:
Associate's degree or equivalent experience 1-3 years relevant experience of customer service experienceAbility to communicate both verbally and written with diverse audiences Strong Microsoft Office skills
Preferred Qualifications:
Professional Services experience - Preferred
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits https://rsmus.com/careers/el-salvador.html.
RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Salvadoran Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.