Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values:

Champion People – be empathetic and help create a place where everyone belongs.

Grow with purpose – Be inspired by our higher calling of improving lives.

Be Alight – act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com. 

Looking for a Senior Manager for the Facilities and Real Estate team in Indian.

Candidate should be in Gurgaon.

The Facilities and Corporate Services Team serves as the backbone of the Organization by providing necessary support and infrastructure including management of concierge, housekeeping, renovation, periodic maintenance, and general operations to function effectively. If this journey with the F&CS Team on streamlining soft and technical operations, improving employee satisfaction, and thus achieving Organizational objectives excites you, join us!

The Role

RE Senior Manager – Facilities & Office Services

What Will You Do?

• Working with and supervising the facilities team, you’ll oversee the properties day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, you’ll strive for continuous improvement in the process.
 

• In addition, you’ll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. You’ll also be on top of health and safety issues that may arise, and actively participate in reviewing them.

• Must possess thorough knowledge on budgeting & forecasting facilities operational expenses. Ensuring the operational spends are within the set limits without impacting business operations.

• Optimizing Housekeeping Deployment: Strategizes and optimizes housekeeping deployment across office spaces for efficiency and cost-effectiveness

• Overseeing Various Administrative Functions: Manages office maintenance, health & safety, front office, dispatch, hospitality, F&B, seat allocation, events, printing/stationery, liaison, compliance, EHS, audit & compliance

• Coordinating with Stakeholders: Coordinates with internal and external stakeholders to ensure efficient execution of administrative services

• Supervising Trade Contractors: Oversees the performance of all trade contractors to ensure services align with contractual obligations

• Managing Administration Contracts: Responsible for managing administration contracts and supporting in obtaining any necessary permits and licenses working in conjunction with other functions such as Legal and finance   

• Supervising Facilities Activities: Directs and supervises all facilities activities, reviews reports, addresses reported difficulties, and corrects safety violations or deficiencies

• Responsible for timely and accurate completion of FM reports, coordinate for all soft services activities like janitorial services, Cafeteria Services, Dry and Wet pantry, Event Management, Mail Room Services, Indoor Plants, Pest Control, Carpet Shampooing, and coordination with the building management.

• Manage direct reports – hire, develop, retain talent. Manage day-to-day operational and tactical aspects of administration in a supervisory capacity but may on occasion have to step in an assist.

• Managing AMC Contracts: Manages Annual Maintenance Contracts (AMCs) and contracts for soft services consumables and equipment

• Coordination with Procurement Team: Coordinates with the commercial team for purchase orders (POs) and vendor management. Must possess strong vendor management skill. Evaluating vendor performance and ensuring the vendor invoices are verified, submitted, and paid up on timely manner. You'll also see to it that vendor invoice processes comply with standards. You’ll also see to it that vendor invoice processes comply with standards.

Who Should Apply for this role?

• Strong Written and Oral Communication Skills

• Strong Interpersonal Skills

• Strong Negotiating Skills

• Strong Computer Skills

• Ability to Work Under Pressure

• Experience with Larger Office Spaces

Requirements:

Master’s degree in Facility Management, Engineering, or a related field Relevant experience of minimum 12+ years in Facilities and Real Estate handling. Proven professional experience in facility management, with strong expertise in technical operations.In-depth knowledge of mechanical, electrical, plumbing systems, and building automation systems.Familiarity with relevant industry codes, regulations, and best practices.Excellent communication and interpersonal skills to effectively collaborate with internal and external stakeholders.Strong analytical and problem-solving ability to identify and resolve technical issues.Not required but good to have proficiency in computer software applications related to facility management, including CAD drawing design.Full time Work from office opportunity Flexibility to travel if needed.

Job Location: Gurgaon

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. 

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.   In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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