Onsite training at the Revenue Cycle Shadeland office in Indianapolis. Opportunity for hybrid/remote schedule. Must be able to attend onsite trainings, meetings, and events as needed.
Hours are 8hr shifts between 7a-5p, 40hrs a week.
This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.
Key Responsibilities:
Check eligibility, verify benefits, and obtain authorizations.Verify authorization on file if submitted by ordering office.Check authorization requirements.Communicate needs to patients and ordering offices when needed
Requirements:
Insurance experience, saving/printing/faxing documents electronically, and prior authorization experience.
•At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.