USA
1 day ago
RCCA and Quality Specialist

In an increasingly connected world, the pandemic has highlighted just how essential telecom networks are to keeping society running. The Network Infrastructure group is at the heart of a revolution to connectivity, pushing the boundaries to deliver more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise​

Join Optical Networks division, where innovation meets scale in the AI-driven data center era. With the recent acquisition of Infinera, we’ve united two industry leaders to create an optical networking powerhouse—combining cutting-edge technology with proven leadership to redefine the future of connectivity.​

Infinera is now part of the Nokia Corporation and its subsidiaries. When you apply, the information you share will be handled with care and used only for recruitment purposes within the group. 
 

Strong understanding of root cause analysis tools and techniques. Familiarity with ISO standards and quality systems. Excellent problem-solving and analytical skills. Strong communication, facilitation, and report-writing abilities. Proficient in MS Office.

Education & Experience:

Bachelor’s degree in Engineering, Quality, or related technical field (or equivalent experience). 2–5 years of experience in quality assurance or manufacturing with a focus on RCCA and CAPA processes Lead and facilitate RCCA investigations for internal issues. Apply Human Factor Analysis and Classification system (HFACS) to identify human contribution to quality, Use problem-solving tools (5 Whys, Fishbone Diagram, 8D, DMAIC, etc.) to identify root causes and implement effective corrective actions. Collaborate with cross-functional teams (Engineering, Production, Maintenance) to develop, validate, and monitor corrective/preventive actions. Track and manage PQM (PIC Quality Management) documentation and ensure timely closure. Conduct quality audits (internal) and support external audits Analyze quality metrics (scrap, rework, etc.) to identify trends and improvement opportunities. Maintain quality documentation in compliance with ISO Train staff in quality processes and root cause methodology as needed. Contribute to a culture of continuous improvement and quality excellence.
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