Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The RaIS Managed Service Consultant will help Visa clients manage the risk of accepting payments online. This will include analyzing order data to identify emerging fraud trends, developing strategies to mitigate these trends, and working closely with Visa’s clients to implement these strategies using a combination of Visa and industry tools.

Essential Functions and Responsibilities

Consulting ExpertiseDrives client acceptance by leveraging relationships and strategies that align with RaIS Managed Services goals, automation, and retention objectivesRegularly discusses and pursues client goals, demonstrating an understanding in clients’ evolving business strategiesContinually builds rapport with clients and the Visa account teams to promote retention and stay ahead of competitive riskAnticipates fluctuations and proactively identifies anomalies with business relationshipsIs an early adopter of complementary Visa products and offerings and is proactive in learning how to leverage updates and enhancements for Visa and client successAdvocates productively on behalf of the client about product feedback and enhancement requestsAnalysisUses Business Intelligence tools to continually highlight client return on investment, aligning acceptance and fraud KPIs with RaIS Managed Services objectivesEfficiently adheres to clients' contractual reporting requirementsContributes to the continual enhancement of analytical toolsWorks with BI team to enhance current and future reporting capabilitiesSolutions DeliveryOptimizes client acceptance through increased automation, the use of machine-learning models, efficient use of manual review, and reduced reliance on rulesMaintains working knowledge of Visa and partner integrations, order and technical flow, and support resourcesParticipates in projects and events that advance RaIS Managed Services and Visa successIdentifies and influences clients and internal business partners to explore RaIS Managed Services and complementary Visa product offeringsRemains proficient in Visa and partner integrations, order and technical flow, and support resourcesUnderstands how client strategies and risk configurations potentially impact Visa revenueEvangelizes the value of RaIS and Managed Services by participating in pre-sale and proof of concept engagementsEmbodies industry best practicesManages projects or processes and provides guidance to colleaguesCommunication and Presentation SkillsCommunicates independently, professionally, succinctly, and with relevance based on audience and topicCollaborates consistently with internal partners on the status of portfolioShares efficiencies and best practices with colleaguesProvides appropriate detail and can confidently communicate at the executive levelInfluences others within RaIS Managed Services regarding practices, procedures, and policiesIndustry KnowledgeBuilds industry knowledge through internal and external resourcesProactively discusses industry trends and innovations and educates clients on the basics of how payment ecosystems workUnderstands regional risk regulationsRemains current on global competitive landscapeConfidently consults clients on how payment ecosystems workUses knowledge of competitive landscape to shape solutions delivery

Reporting Relationships and Interactions

This role reports to the CEMEA RaIS Managed Service Director/Sr. ManagerThis individual will be expected to interact effectively with direct line management and others at a similar level.

Financial and Organizational Scope

This role is an individual contributor executing Visa’s business strategy in region (CEMEA), ensuring that Visa clients (merchants, partners, issuers, and acquirers) can transact confidently using Visa products, working within a global Managed Services team, all working as individual contributors supporting clients in their respective regions.No responsibility for a budget or cost center.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications
-5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications
6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
-Relevant work experience:
oPractical experience in rule optimization within a risk management role with an Issuer, Merchant, or Acquirer is essential.
oCollaborating on and with enterprise-wide products, projects, and programs
oDeriving insights and action items through analysis
oProviding Solutions Delivery/professional services
oProficiency in Microsoft 365 (Office)
oExceptional presentation, consultative, and communication skills

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.