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This Position reports to:

Contact Center Support Manager
 

Your role and responsibilities

In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.

This role is a 1 Year Fixed Term Contract with ABB.

This role is contributing to the Motion IEC Low Voltage Motors Division in Bangalore.

You will be mainly accountable for:

Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB IEC LV Motors products/systems/applications.

Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.

Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS).

Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries.

Qualifications for the role

Bachelors Degree in Electrical Engineering.

Minimum 2 to 3 years of experience as electrical engineer and either worked in quotation support or motor experience.

Deep analytical acumen and strong quantitative analytical skills.

Knowledge of Sales Force, Power Bi and regarding motors is necessary.

Skills such as organization, target oriented, customer focus is an advantage.

Ability to work effectively both independently and as part of a team.

More about us

The IEC LV Motors Division is a global market leader focused on helping industries, cities, infrastructure and transportation increase energy efficiency. The division offers a full range of energy efficient low voltage  motors, including SynRM (synchronous reluctance) motors to help customers reduce power bills and cut emissions. With rugged designs, a global footprint and application expertise, IEC LV motor solutions have a well-earned reputation of improving reliability and productivity in the most demanding applications.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

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