Quantitative Operations Associate - Capacity Modeler Charlotte, North Carolina;Jacksonville, Florida; Plano, Texas; Chandler, Arizona; Chicago, Illinois; Newark, Delaware **Job Description:** Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** Responsible for developing quantitative/analytic models and applications in support of the firm's risk management effort. This role focuses on the development of operations/data management policies, strategies and operational guidelines for the organization's various financial products as they relate to the analysis, tracking, and reporting of various risk metrics. This role often possesses an advanced degree in physics, applied mathematics, statistics/probability or another heavy quantitative discipline. Quantitative analytic staff is focused on and responsible for the development of the theory and mathematics behind various models. Individual Contributor and reports to Quant Operations Manager. **Responsibilities:** Global Operations Management Reporting & Analytics is looking for a motivated individual with strong quantitative skills and experience in capacity planning, simulation modeling, operations research, and/or analytics. This individual will be responsible for developing and maintaining strategic capacity models that forecast operational resource demand with the goal of maintaining optimal staffing levels across Global Operations. In addition, the position will assist with efforts to ensure capacity models adhere to Model Risk Management (MRM) standards. The ideal candidate will have a keen eye for detail, a strong sense for modeling complex operational systems, and excellent verbal and written communication skills. Responsibilities include: + Develop and maintain capacity planning and resource optimization models + Help modernize existing capacity models using advanced simulation and optimization techniques + Assist in driving capacity modeling consistency and innovation across the team + Routinely partner with the Front Line Units (FLUs) to generate best in class outcomes + Conduct routine model production and performance presentations with executive leadership + Evaluate new opportunities and implement enhancements to current capacity model inputs, processes, and outputs + Help with documentation and other efforts to adhere to Model Risk Management (MRM) guidelines **Required Skills:** + Bachelor’s degree in Industrial Engineering, Mathematics, Statistics, Applied Economics, Operations Research, Analytics, Finance, or other STEM field + 2+ years of experience in quantitative roles supporting complex functions + Proficient in MS Office, particularly Excel + Ability to work in a team-oriented environment with strong aptitude for problem solving and collaboration + Strong communication and interpersonal skills - specifically the ability to communicate complex ideas in a clear and concise manner to key stakeholders + Natural curiosity and drive to answer important business questions + High aptitude for self-motivation and self-determined project work in a fast-paced and rapidly changing environment **Desired Skills:** + Master’s degree in Industrial Engineering, Mathematics, Statistics, Applied Economics, Operations Research, Analytics, Finance, or other STEM field + Prior capacity or financial planning experience + Experience with Arena or similar discrete event simulation software + Experience with SAS OR, GAMS, XPRESS, CPLEX, or similar optimization software + Experience with SAS, Python, R, or similar statistical software + Experience with Tableau or other data visualization software + Data mining experience using SQL/SAS querying + Prior Banking industry analytics and modeling experience, specifically with models that adhere to standards set by a risk management governing body **Skills:** + Analytical Thinking + Business Intelligence + Data Modeling + Data Visualization + Data and Trend Analysis + Attention to Detail + Collaboration + Data Management + Data Mining + Presentation Skills + Consulting + Problem Solving + Risk Management + Stakeholder Management **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE . Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.