**_What’s the job?_** Reporting to the Quality Control Supervisor, the Quality Technician is responsible for providing quality and technical support to Manufacturing by ensuring raw material, process and product quality tests are performed in a timely manner to meet standards and surpass customers’ expectations. This support also includes monitoring process parameters, assisting with plant trials on new materials, equipment or products and assisting with the investigation of quality defects (internal and external). The Quality Technician provides training to personnel on quality testing and product specifications. The Quality Technician is also the owner of the Plant’s calibration program. + Follows all safety policies, procedures and programs; is responsible for individual safety and the safety of others + Establishes and maintains the highest degree of housekeeping and 5S (Sorting, Straightening, Shining, Standardizing, Sustaining) to realize a professional and efficient work environment + Actively participates in AIB (Area Improvement Board) or equivalent quality reviews with plant team + Understands and uses Change Management Processes (Plant-level and Corporate) as needed + As a representative of the company, conducts oneself in a professional manner during regulatory agency inspections as well as during customer and vendor interactions + Learns all quality operations and performs all occupational skills within the Lab job group while maintaining high standards of safe work practices and quality standards + Performs laboratory testing on a routine basis per the Control Plan frequency to ensure raw material, in-process and finished product quality meets Regulatory, internal and customer requirements and specifications. + Operates a variety of laboratory equipment to perform various process and product quality inspections. + Analyzes and reports test results and process data; issues appropriate notifications and recommendations + Assists with investigation and resolution of quality defect production (internal culls) and escapes (customer complaints) + Maintains test results, product specifications and reports within the QDMS (Quality Data Management System) or appropriate database + Manages the outside (third party) laboratory regulatory testing + Assists the Quality Supervisor with control, evaluation and disposition of product (and raw material) under testing or on hold (B-stock) + Provides training to and evaluates competency of plant personnel on standard Test Methods, Quality Step 0 and other quality-related procedures and practices; is the site Test Method expert + Assists with trials conducted to evaluate and implement new materials, processes, equipment or products + Conducts quality audits (Step 0), contributes to implementation of any needed countermeasures and evaluates effectiveness of gap closure activities; reviews Step 0 KPI’s (Compliance and Conformance) + Completes regular competitive product benchmark testing and report results + Verifies (or calibrates, as appropriate) feeders, pumps and automated quality measuring equipment (e.g. Limab, Sensortech) + Owns the plant’s Calibration program which includes scheduling (and/or performing) calibration of plant floor measuring instruments and laboratory equipment as well as maintaining corresponding calibration records, includes maintaining inventory level of devices + Liaises with vendors on quality related issues + Assists plant team with troubleshooting through review of recipe, raw materials testing, process parameters in historian; provides an analytical and preventive perspective to optimize production output and production costs and to ensure preferred quality status - - **_What do you bring?_** + High School Diploma or equivalent (GED) / A post-secondary education in Engineering or Science is preferred. + Two to three years of experience in a continuous-operation industrial environment is required. + Able to work efficiently both independently and in a team environment with minimal supervision + Must have interpersonal, training, and coaching skills necessary to foster cooperation/teamwork + Ability to work fast and accurately with mathematical calculations + Detail-oriented + Good reasoning/mechanical aptitude; ability to use various gauges + Solid computer skills including word processing, spreadsheet, database and presentation using Microsoft Office software programs + Ability to clearly communicate both verbally and in writing + Basic SPC knowledge + Must be well organized and have the ability to manage and prioritize several tasks at one time + Must be comfortable working as a technical trainer + Must understand good time management and be able to multi-task + Must be able to work after-hour, weekends and holidays when necessary. - **Come be a part of our bigger purpose to change the world!** - Pay Transparency Certain states require pay information be provided in job postings. The national pay range for this position is $52,000 to $80,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 8% of base salary based on company and individual performance measures. The total target cash range (base pay and annual bonus) for this position is $56,100 to $86,400. **_Why work for us?_** At Saint-Gobain/CertainTeed, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home (http://bit.ly/purpose-sgna) . Being a worldwide leader in light and sustainable construction, Saint-Gobain/CertainTeed designs, manufactures and distributes materials and services for the construction and industrial markets. Its integrated solutions for the renovation of public and private buildings, light construction and the decarbonization of construction and industry are developed through a continuous innovation process and provide sustainability and performance. The Group’s commitment is guided by its purpose, “ **Making-the World a Better Home** ”. **_What are our perks?_** We provide unique options to fit your unique lives! Our Total Rewards Program is customizable to accommodate your needs. Our menu of flexible options (https://bit.ly/2RZtfYI) includes, but is not limited to: + Excellent healthcare options: Medical, vision, prescription & dental + Family Focus & Balance: Parental leave, paid time-off and Employee Assistance Program + Financial Security: Competitive 401(k), Company-funded Retirement Accumulation Plan and Employee Stock Purchase Program (PEG) + Tuition Reimbursement: Continuing education for every season of your career + Pet Insurance options: Insurance plan & prescription discount program for your furry friends + Employee Recognition Programs + PerkSpot: Our exclusive one-stop online discount marketplace + LiveWell: Rewarding you for living a healthy lifestyle Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.