Job Overview:

Quality Control Technician 

As a Quality Assurance Technician for Keurig Dr Pepper, you will be responsible for supporting Operations from a Quality perspective. You will work with Operations to identify, analyze and resolve quality problems. You will ensure that product meets specifications and that customer expectations are consistently being produced. You will be reporting regularly on quality issues, as well as supporting QA roles in problem identification and prevention. In this position you will promote and support Keurig Dr Peppers continuous improvement initiatives, supporting the Keurig Dr Pepper Coffee Operations in all aspects of Quality and the Company Purpose and Principles.

Shift & Schedule: This is a full time position on hybrid shift  working our 12 hour shift schedule working on a 3-4 rotation. Flexibility to work overtime, weekends and holidays as scheduled is required. Week 1: Thursday - Sunday, from 10:00am-10:00pmWeek 2: Friday -Sunday, from from 10:00am-10:00pm

What you will do:

Participate in the implementation of quality improvement initiatives to reduce process variation and prevent process and product nonconformitiesWork with the QA personnel to review proposed product specification changes, or new product offerings prior to implementation, to help assess the impact on product/process quality requirements and help to implement appropriate changes as neededDocument data and facts in clear and easy to understand formats in order to work issues most effectivelyTake initiative and responsibility for needed actions to support quality and business goalsEnsure the rigorous application of standards and the compliance to specifications from a quality standpointHelp to define, develop, and maintain quality information recordsAssist in communications to internal customers from a quality standpoint, and for facilitation of processing of nonconforming materialUse basic quality principles, tools, and continuous improvement initiatives; train others as you develop expertiseConduct a quality test/inspection plan (as appropriate for area(s) assigned) for periodic reporting and comparison to field dataParticipate in internal process and product auditsParticipate and prepare sensory test tasting eventsInterface with internal and external quality partnersBecome knowledgeable in PeopleSoft/SAP transactions for the flow of work orders and material through WIP processes including Product and Qualification hold proceduresBe involve with QA testing in one or more product or process areas, including all SKU’s or items produced within those processesRepresent the customer perspectivehelp to answer all anticipated customer questions during the problem resolution processUse quality tools (and others) to troubleshoot, identify, and analyze problems to the true root cause level, and work with the appropriate teams to implement solutions and ensure the identified root cause problems are resolved
Total Rewards:
Pay starting at $26.56per hour. The employee will move to a higher rate of $27.89 per hour in the quarter after their 6-month anniversary.

Where Applicable:

Benefits eligible day one!!Benefits, subject to eligibility, and collective bargaining agreements (where applicable): Medical, Dental, Vision, Disability, Paid Time Off (including vacation and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
Requirements:
1 year of Quality Assurance experience & HAACP background preferred2 years experience in a production environment required OR related college degree Coffee sensory process experience desiredManufacturing experience in the food industry desiredStatistics and analytical experience desiredSkilled in Microsoft office products; especially ExcelEffective problem solving skillsExcellent communication skills (written and verbal)
Company Overview:

Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! 

Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. Will you join us? 

We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~28,000 employees to grow and develop.  We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.