We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. What will you make today? 

As part of our Manufacturing team, you’ll help build the world-class, state-of-the-art smart vehicles we're known for. In our plants around the world, we’re constantly developing new technologies and processes to further increase our efficiency. You'll get the satisfaction of making great products people use and love.

In this position... 

Lead the Quality Operating System (QOS) to deliver Warranty and Vehicle Operations (VO) Customer objectives.

You'll have... 

Bachelor's degree or equivalent experience in a relevant field  5+ years of experience

Even better, you may have...

Quality engineering background (preferred) Strong statistical background Engineering degree preferred Six Sigma Black Belt Certification (preferred) Strong knowledge of the Ford Production System/Quality Operating System Working Knowledge of the following systems: Data Cubes/Common Metrics Balanced Single Agenda for Quality (BSAQ) Early Claims Binning (ECB) GSAR Warranty Tracking System Quality Leadership System (Quality Leadership System)

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all the above? No matter what you choose, we offer a work life that works for you, including:

Immediate medical, dental, and prescription drug coverage Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more Vehicle discount program for employees and family members, and management leases Tuition assistance Established and active employee resource groups Paid time off for individual and team community service A generous schedule of paid holidays, including the week between Christmas and New Year’s Day Paid time off and the option to purchase additional vacation time. 

For more information on salary and benefits, click here: https://fordcareers.co/LL6NonHTHD

This position is a leadership salary grade LL6.

Visa sponsorship is not available for this position. 

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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What you'll do...

Manage Vehicle Operation and Warranty concerns Develop and mentor plant personnel on the QOS and coach and train them on the appropriate use of standard Quality Tools Deliver the plant Policy Deployment Process for Quality Manage the daily, weekly, monthly, quarterly Quality cadence, for the plant Daily Quality Reviews  Drive the implementation of corrective actions to resolve quality issues using 3L x 5Y, 8D tool, 6 panel, etc. Resolve quality issues using 6-sigma tools Lead VO Customer Communications and Concerns Manage stability of the base QOS  Identify sources of variation within the production environment effectively and efficiently Knowledge of and ability to execute measurement systems analysis & variable data analysis Determine inspection equipment and facility requirements  Oversee engine testing, teardown, hot run and contamination investigations Provide feedback on concerns to appropriate departments identified by dealers and customers related to quality Pass through management for Warranty and Ford Plant Concerns Review internal/external suppliers for process compatibility Review quality concerns; must have experience with initiating containment, determining root cause and implementing corrective actions Coordinate real time quality concern feedback to production departments Provide Incoming Quality (IQ) support to contain suspect component concerns until certified stock arrives Ensure dock holds are implemented to contain quality concerns Provide updates on suppliers to Purchasing, Supplier Technical Assistance (STA), and plant management  Manage the reimbursement of plant expenses due to supplier quality concerns Lead Quality in all New Model Launch activities