Quality Systems SAP Support Job Number: 358864 Category: SAP / ERP Description: Job Title: Quality Systems SAP Support Location: Saint Louis, MO. Zip Code: 63146 Start Date: Right Away Worker Shift Start Time: 08:00 AM Keywords: #QualitySystemsjobs #SAPSupportjobs JOB RESPONSIBILITIES: Support & manage day to day quality management SAP support which includes system maintenance, system troubleshooting, and support tickets for North America (NA) Row Crop (RC) and Crop Protection (CP) sites to enable the business. POSITION DUTIES & RESPONSIBILITIES * Quickly and effectively investigate, troubleshoot, and resolve quality management (QM) SAP issues through collaborations with 3rd party IT vendors and/or subject matter experts to enable the business. Meet SLA timelines for QM SAP tickets quickly and effectively. * Triage QM SAP support requests that come in via QS Helpdesk Azure Dev Ops platform to appropriate colleagues to ensure all site quality systems needs are being met & provide back up support within SLA timelines. * Proactively monitor the SM37 program, Lot linking program & table maintenance tool to make sure all jobs are running correctly and mitigate/resolve any issues that failed within QM SAP. * Evaluate and perform testing procedures to ensure that all software break/fixes and/or enhancements meet quality system standards and provide feedback to 3rd party IT Vendors. Then develop training materials and deliver User Acceptance Training (UAT) as needed. * Proactively maintains and supports CP Certificate of Analysis (CoA) in bound and out bound SharePoint site to meet compliance, customs requirements, and processes to ensure customers have required documentation. * Maintain the 'Systems Development Lifecycle,' to manage quality data processes and tools from creation to retirement. * Working knowledge of SAP processes, SAP configuration, SAP QM module, quality systems applications or equivalent business applications REQUIREMENTS/PREFERENCES Education Requirement(s): BS/BA in Information Technology, Information Systems, Business, or agriculture or minimum 3~5 years equivalent experience and knowledge working in SAP system If you are interested in this role, please apply via the apply now link provided. Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws. Location: Saint Louis , MO Minimum Experience (yrs): Required Education: High School Diploma Benefits: Return to search results Email this job to a friend (emailjobs.asp?jo_num=358864) If you have previously registered with us, pleaseLog in (memberlogin.asp) to apply for this position. *Logged in members may also add jobs to their job cart