Job Description:

Illinois Tool Works Inc. (ITW) is a Fortune 300 company, a global multi-industry manufacturing leader. With a revenue of $15.9 billion in 2024, ITW operates in 53 countries and employs approximately 44,000 people. The company is known for its innovative solutions and diverse range of products, including those used in the automotive, food equipment, and construction industries. 

StampTech Fasteners TM Division Description:
The ITW StampTech Fastener Division serves the major OEMs and Tier suppliers in the North American automotive market.  The division supplies stamped metal fasteners and engineered fastener assemblies that leverage our deep-draw stamping technologies.  The annual revenue for the division is approximately $160M.  Locations include Gallatin, TN, Lexington, KY & Naugatuck, CT.  

The Division drives profitability by leveraging its innovative solutions and application engineering.  In addition to ITW’s industry leading research and development capabilities, StampTech Fasteners TM enhances our customers’ competitive advantage by maintaining advanced engineering and manufacturing facilities in North America, exchanging product, process, and benchmarking information with sister units worldwide and continually improving processes, material, and designs to ensure every product provides value and meets customer expectations.

Job Summary

The Quality Supervisor supports the coordination and implementation of quality programs and systems for the plant and QA lab. This person will lead the consistent application of assigned quality programs and systems, ensuring that quality systems meet ITW standards and conform to customer requirements.

Responsible for identifying and resolving quality problems. Implements various components of a quality assurance programs comprised of data analysis, systems evaluation, product assessment, and quality technology including testing. Develops process control, lab, and quality procedures.

Responsible for supervising quality control auditors and lab techs. Responsible for raw material, in-process, or finished goods quality control. Research product defects, recommending modifications in products or standards, and prepares necessary reports. Requires a combination of quality certifications and a minimum of 3 years of relevant experience. Reports to the Quality Manager.

Primary Key Responsibilities

Maintains assigned quality systems for the lab and plant, supports continuous quality improvement efforts.Direct contact for plant floor interface with managementParticipate in quality planning/manufacturing process review as needed (APQP).Document control of manufacturing and quality documents including distribution/removal of obsolete forms, test/customer standards and work instructions.Directs inspection and testing of received parts, components, and materials to determine conformance to standards and customer requirements.Responsible for operation and maintenance of computer hardware and software related to data collection and management for determination of product quality and process capability.Review control of non-conformance material disposition and re-inspection of reworked product.Lead/Participate in internal quality audits such as, layered process audit (LPA), 5S (Safety) ISO/TS16949, ISO14001, ISO/IEC 17025 and document findings.If necessary, will accompany QE to visit customer plants and meet with customers to resolve quality related issues.Work with manager to assure QA Lab systems meet ISO/IEC17025 requirementsSupport QE’s and PPAP as required in such areas as: APQP, Process Control Plans, D &PFMEAs, MSA and PPAP, etc.Gathers and reports monthly quality metrics.Programming of lab equipment (Force testers, Torque Drivers, Measurement equipment, etc.)Conduct performance reviews for quality auditors and lab technicians.Conduct training on new and or revised WI, Procedures, etc.Coordinate/provide all new employee quality training/ testing.Review and maintain lab specific procedures and work instructionsCalculate uncertainty budgets as necessary as part of ISO 17025 requirementUse and provide MSA guidance and training to personnelReview and approve all lab personnel time and attendanceOther duties as assigned by manager

Minimum Qualifications/Requirements

Combination of quality certifications and a bachelor’s degree or a minimum of 3 years of relevant experience.Experience with ISO/IEC 17025 requirements, preferredExperience with reading and interpreting customer/manufacturing prints.Stamping manufacturing experience preferred.Austemper heat treat knowledge (able to test and interpret microstructure and decarb results), preferredAble to perform and compile Measurement Systems Analysis (MSA) and Gage R&R studies.Strong understanding of specifications for industry and/or OEM customers (ASTM, SAEs, Ford, GM, etc.)2 or more years’ work experience with a Quality Systems setting within a manufacturing environment. Experience in Automotive industry preferred (DFMEA, PFMEA, Control Plan, PPAP, MSA, SPC, QA Lab setting)Experience with root cause analysis, SPC knowledge, technically able to utilize measuring/testing equipment and gauges (Keyence, Instron, Torque Gages)Excellent written and verbal communication skills and ability to interact effectively with team members, managers, co-workers, and customersStrong analytical and problem-solving skills (8d, 5Ys)Strong organizational skills and ability to multi-task and prioritizeComputer proficiency; Minitab, AS400, SAP and MS Office Suite (Word, Excel, PowerPoint, Access)

Physical Demands

The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to fingers, handle, or feel, talk, or hear; and smell. The employee frequently is required to reach with hands and arms. The employee is occasionally required to sit and stoop or crouch. The employee must regularly lift and/or move up to 45 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and vibration. The employee is frequently exposed to fumes or airborne particles. The employee will be exposed to extreme heat. The noise level in the work environment is usually loud.

Additional Information
ITW Culture & Leadership Expectations:

Exemplify and embody the ITW Leadership expectations  Able to thrive and collaborate in a decentralized and entrepreneurial culture Able to take a high level of accountability and ownership for personal and company performanceAble to communicate both verbal and written with clarity and simplicityExemplifies a strategic-thinking approach and process to product managementAble to make decisions and use critical thinking and analytical approaches when weighing options

ITW is an Equal Opportunity / Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. 
ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.