**Work Schedule** First Shift (Days) **Environmental Conditions** Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Office **Job Description** As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer! We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. **Discover Impactful Work:** The Quality Specialist III will establish and maintain a strong quality management system across all functions and will work in concert with customer management to ensure that all requirements and service metrics, as outlined in the current contract/agreement, are met on a consistent basis. **A day in the Life:** Drive quality excellence in the program through clear communication, collaboration, service scope expansion, SLA adherence, and team management. Partner with customers to identify meaningful RACI, Service Level Agreements (SLA), and Key Performance indicators. + Collaborate with functional area partners to supervise performance, efficiency, ensure adherence to procedures, and guarantee right-the-first-time work. Report performance metrics and evaluate trends. + Ensure inspection readiness across the program portfolio. Represent Thermo Fisher Scientific in audits and inspections, quality reviews, and operational assessments. + Ensure action items, reports, revisions, and deviations are managed in appropriate systems. Lead deviation investigations, facilitate triage meetings, and own deviation and quality event records as needed. + Handle vendor qualifications, perform periodic monitoring of vendors, and other vendor related oversight. + Become trusted advisor for the customer. Ensure customer needs are met and high-quality service is delivered. Assists in supporting the resolution of all customer situations in a timely manner. Highlight a dedication to understanding and meeting client expectations. + Conduct process and product audits to identify improvement opportunities; analyze root cause for quality problems and develop CAPAs to reduce deviations and rework. + Address quality issues proactively, promote overall compliance, and facilitate quality related discussions in an effort to exchange insights on standard methodologies. + Perform technical writing and document approval. Perform document management activities, such as electronic document management and physical document archiving. + Lead Practical Process Improvement (PPI) and focus on improving processes with the goal of providing stellar customer service. + Performs other projects and assignments as needed. **Keys to Success:** **Education:** + Bachelor’s degree required. **Experience:** + 2+ years of experience in a quality, auditor or similar role in a GxP environment required. + Good understanding of various quality improvement tools & Lean techniques: 5S, VSM, Waste reduction, Process mapping, Control Charts, etc. + Knowledge/ exposure to GxP requirements and ISO Standards. + Experience in a subcontractor matrixed environment. **Knowledge, Skills, Abilities:** Strong analytical and critical thinking abilities to make timely decisions while functioning in a fast-paced changing work environment. Proficient verbal and written communication skills; including experience in writing SOP’s and presentation skills. Tried excellence in customer service skills. Meticulous, problem solver, promotes collaboration. Excellent computer/software skills. (Outlook, Excel, Word, PowerPoint). Must be flexible with hours. **This position does not offer relocation benefits.** **Benefits:** We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation! **Compensation and Benefits** The salary range estimated for this position based in California is $83,300.00–$125,000.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: + A choice of national medical and dental plans, and a national vision plan, including health incentive programs + Employee assistance and family support programs, including commuter benefits and tuition reimbursement + At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy + Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan + Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.