At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

In this role, you will have the opportunity to support the deployment of the quality strategy for a local organizational unit, including quality culture, systems, tools, and competent teams with the aim to achieve and exceed customer expectations, while ensuring sustainable operations. Each day, you will assist the organization in achieving the right mix of prevention, continuous improvement, robust root cause analysis, quick response, and sustainable solutions to problems. You will also showcase your expertise by collaborating with local functions that impact the quality results to reach the targets for the organizational unit and aim for world-class performance. 

Key responsibilies:

• Coordinating customer and supplier complaints with the cooperation team
• Communicating Root Cause Analysis and Corrective and Preventive Actions (RCA & CAPA) using the 8D methodology to customers.
• Supervising the accuracy of RCA & CAPA received from the cooperation team
• Providing information on specific customer inquiries
• Ensuring thorough preparation for customer audits
• Establishing necessary processes to enhance performance efficiency
• Reporting on costs

Qualifications:

• Degree in Electrotechnics or Technical College or equivalent qualifications/certifications in the electrotechnical field
• Fluent in Czech and English; Polish is an advantage
• Availability for frequent business trips (weekly or bi-weekly; max 2.5h distance from workplace)
• Familiarity with quality management tools and methodologies is an advantage
• Ability to manage time efficiently, prioritize tasks, and meet deadlines
• Adaptable to changing work environments and able to handle multiple tasks simultaneously
• Strong ability to coordinate with various departments and teams, ensuring smooth workflow and collaboration
• Excellent verbal and written communication skills, essential for effective inter-action with team members and customers

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.