Job Details Division: [[division_obj]] Location: [[filter4]] , [[filter3]] , [[filter2]] Other Available Locations: [[mfield1]] Welcome to Nucor, where our unique culture sets us apart. Joining Nucor means becoming part of North America's largest steel and steel products manufacturer, offering unmatched career opportunities and stability. We are known for our innovative sustainability practices and are the continent's largest recycler. Our vibrant culture, built on personal connections and teamwork, empowers every team member with the freedom to innovate and contribute to our collective success. Experience a workplace where safety, efficiency, and meaningful personal connections define every day, enriching both our teammates and the communities we serve. Nucor supports its teammates with top-tier benefits like Medical, Dental, Vision, and Disability Insurance, 401K and Roth accounts, Profit sharing, Pay-for-performance bonuses, Paid parental leave, Tuition reimbursement, Stock program, Scholarships and more. Basic Job Functions: Communicate with customers on a regular basis to problem solve issues they are experiencing. Assure timely accurate resolutions are provided to customers. Help lead investigations to get to root cause of issues Collaborate with other departments to find solutions and help facilitate process improvements Perform other tasks as directed by Quality Services Supervisor Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times. [[cust_safetyState]] Minimum Qualifications: High School Diploma or G.E.D equivalent Prior experience with Microsoft programs, including Microsoft Excel and Word 1+ years experience in professional role Preferred Qualifications: Prior experience in claims, customer service, or insulated metal panels Prior experience in D365 a plus Nucor is an Equal Opportunity/Affirmative Action Employer M/F/Disabled/Vets and a drug free workplace