Quality Resident Engineer \/ Automotive Liaison\n
Dayton OH area\n
$21-23\/hour\n
TRIGO Quality Solutions is hiring for Quality Resident Engineer \/ Automotive Liaison position in the Greater Dayton, OH area\n
Your role is key to our success, so the following objectives should be accomplished to the highest feasible standards.\n
The main objective of this role is to avoid formal customer claims from the customer through preventive and corrective actions.\n
Required Skills\n\nExcellent written and verbal communication skills\nProcess and process control knowledge\nIdentify and implement Standardized Work\nRoot Cause Analysis and Corrective Action reporting\nProcess and Product audits experience\nShipping and Receiving knowledge\nStrong personality, able to give direction and lead teams\nSequencing of automotive parts (preferred)\nTier 1 experience (preferred)\n\n
Other Objectives\n\nEnsure customer satisfaction, seek continuous customer feedback\nBuild solid professional relationship with customer at plant level\nBe identified as contracted customer's representative, qualified to deal with production issues and achieve customer credibility\/positive reputation \nEnsure open\/direct communication between OEM and customer \nSuggest improvements to OEM and customer\nImmediately analyze problems at OEM facility, find proper solutions, avoid formal complaints, inform affected production plants for appropriate corrective actions. Proactively channel information on existing claims to the Plant to perform analysis and resolve\nInform customer about status\/evolution of existing claims \nParticipate in required customer meetings\nStay updated on technical and quality topics via meetings and visits \nDiscuss competitor initiatives with TRIGO Resident Liaison Manager\nRegularly report (defined by supervisor) to customer team\nParticipate in prototype, pre-serial build or line trial, launch support and engineering changes at customer as needed\nCoordinate repair\/sorting activities on site upon written confirmation by customer\nWorking familiarity with automotive OEM quality systems, including TS 16949 \nThe Quality Resident Engineer \/ Automotive Liaison reports to the TRIGO Country Resident Manager internally and to defined contacts externally\n\n
Personal Qualities \n\nAble to handle pressure and ambiguous situations\nEager for new challenges\/responsibilities\nReliable, self-motivated\nStrong integrity\nAble to build long-term win-win relationships with customer\nAbility to be\/work on call at any time\n\n
No phone calls please. Currently, TRIGO will not offer or commence (\"sponsor\") an immigration case in order to employ you (for example, H-1B, TN, OP-T VISAs or other employment-based immigration case). This is sometimes called \"sponsorship\" for an employment-based visa status.\n
About TRIGO \n
Founded in 1997, TRIGO provides operational Quality Management solutions for manufacturing, including the automotive and aerospace industries. With a team of 10,000+ professionals in 25+ countries, TRIGO offers comprehensive Quality Assurance services from inspection to auditing, consulting and training.\n
Only one thing is missing: you!\n
TRIGO Global Quality Solutions is committed to equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.