Position: Quality Operations Expert II + Hiring Manager: Head of Quality + Location: Tuas, Singapore **About the job:** We deliver 4.3 billion healthcare solutions to people every year, thanks to the flawless planning and meticulous eye for detail of our Manufacturing & Supply teams. With your talent and ambition, we can do even more to protect people from infectious diseases and bring hope to patients and their families. Sanofi has added two new Modulus Facilities to our global industrial footprint. These production units represent the future of manufacturing. They allow us to increase our capacities while making production more flexible and respectful of the environment. Fully digitalized, our Modulus Facilities will enable more responsive and flexible manufacturing across multiple vaccine and biological platforms including mRNA, while minimize our impact to the environment. These facilities will help improve people’s lives by giving them faster access to more treatments. **Main responsibilities:** + Investigating and resolving any issues or deviations related to batch release (including temperature excursion evaluation per product in case distribution channel face an unusual event) + Monitoring and analyzing quality performance metrics, implementing corrective actions as needed. + Leading root cause analysis investigations for quality incidents and implementing preventive measures. + Collaborating with regulatory support officer to ensure compliance with local and international regulations. + Participating in Quality Alert/Product alert meetings and ensuring that investigation and actions taken during those meetings allow the decision for disposition of lots + Point of contact within operational team for complaint investigation when needed on site (coordination of investigation report). + Implementing continuous improvement initiatives to enhance deviation investigation and progress monitoring process and effectiveness. + Overseeing review and approval of batch records and associated documentation.Ensuring all batch release activities comply with Good Manufacturing Practices (GMP). + Participating in internal and external audits and inspections. **Skills and Experiences** **Experience** + At least 5 years of experience in a QA role within the pharmaceutical industry, with a focus on deviation management and batch release processes + Strong knowledge of Good Manufacturing Practices (GMP) and quality assurance principles **Skills** + Capability to investigate and resolve issues or deviations efficiently. + Ability to meticulously review batch records and documentation to ensure accuracy and compliance with regulatory standards. + Proficiency in analyzing performance metrics and identifying areas for improvement. + Experience in managing multiple tasks and projects simultaneously. **Pursue** **_progress_** **, discover** **_extraordinary_** Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) ! Global Terms & Conditions and Data Privacy Statement (https://www.sanofi.com/en/careers/global-terms-and-conditions/) Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions. With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting www.sanofi.com or via our movie We are Sanofi (https://youtu.be/96EwNjb1TLo) As an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live. All in for Diversity, Equity and Inclusion at Sanofi - YouTube (http://www.youtube.com/watch?v=SkpDBZ-CJKw&t=2s)