Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. Today, the world runs on critical infrastructure and technology. Planes, hospitals, factories, data centres, the electrical grid; these are things people depend on every day, and the companies behind them depend on us to help solve some of the toughest power management challenges on the planet. We hold ethics and compliance to the highest degree and our Operations division is committed to the safety of our employees while creating an environment that operates sustainably to help our customers manage power. We are looking for a Quality Manager to oversee product, supplier, and process quality for ANZ. This is a pivotal role leading the planning, designing, and implementation of quality standards and procedures to meet Eaton customer and regularly requirements. A highly autonomous role, the successful candidate can expect to work with customers, internal stakeholders, contractors, and auditors to ensure timely closure of non-conformance reports whilst overseeing the document management system. **Key Duties:** + Act as a key liaison for quality matters across the organization. Provide regular updates to senior leadership and collaborate with cross-functional teams to align quality goals with business objectives. + Coordinate with external certification bodies to maintain ISO 9001 and other relevant certifications. Ensure readiness for audits and inspections. + Champion continuous improvement using Lean, Six Sigma, and Eaton Quality System tools. Identify trends through data analysis and lead initiatives to reduce non-conformances and improve product and process quality. + Identify potential challenges and proactively implement solutions that streamline processes and facilitates the seamless execution of quality practices. + Facilitate cross-functional root cause analysis, implement effective corrective and preventive actions (CAPA), and ensure timely, professional communication with all stakeholders including customers, suppliers, and internal teams. + Collaborate with service teams, intercompany partners, and third-party suppliers to address Field Service Bulletins (FSBs), warranty returns, and quality issues. Conduct failure analysis and drive resolution through structured problem-solving. + Develop and maintain an internal audit program. Train, coach, and mentor internal auditors to ensure compliance with internal policies, ISO standards, and regulatory requirements. + Oversee the document control system, ensuring accurate classification, retention, and accessibility of quality-related documentation, including policies, procedures, and training records. + Lead the deployment, maintenance, and continuous improvement of the Eaton Quality Management System (EQMS) in alignment with ISO 9001 standards and corporate quality objectives. **Qualifications:** + Minimum 7 years of experience in a quality management role preferablyfrom a manufacturing background. + Demonstrated experience with process continuous improvement tools such as Lean and Six Sigma, or Black Belt + Internal and External Audit certification + Excellent communication skills with the ability to engage and influence stakeholders and customers. + Tertiary qualifications in Engineering (Electrical and Mechanical) preferred + Advanced Excel, AutoCAD and Visio advantageous **What We Offer:** + Free on-site parking + Hybrid working + Competitive salary with access to bonus scheme + Inclusive working environment + Volunteer days + Outstanding training and development programs for both professional and personal development We are committed to ensuring equal employment opportunities for all job applicants and employees. Our recruitment processes encourage diversity by utilising a balanced selection criteria regardless of the applicants age, gender, gender identity, ethnicity, religion, sexual orientation, or any other status protected or required by law. Eaton prides itself in truly representing the people within our communities. **If this sounds like you, please send through your application. We look forward to hearing from you!**