Primary Responsibilities: Quality Management System + Lead by example, demonstrate core values daily + Promote continuous improvement + Promote Risk-based thinking + Interpret and implement ISO 9001 standards + Coordinate and support surveillance and recertification audits conducted by external providers + Evaluate audit findings and implement appropriate corrective actions + Facilitate Management Review meetings + Maintain the quality metrics dashboard spreadsheet monthly + Maintain the ISO QMS board postings + Manage internal audit process + Analyze data to identify areas for improvement in the quality system + Develop, recommend, and monitor corrective and preventive actions + Facilitate CAPA and OFI review meetings + Quality records retention and control + Maintain calibration program for measuring equipment and schedule annual calibration + Monitor risk management activities (ISO 9001:2015) + Promote a quality culture Internal Quality + Determine personnel resource needs for the inspection function + Manage the quality function budget + Select quality equipment and inspection tools, and software, to support the inspection team + Aim to make production employees responsible for managing their own quality standards, i.e. QATS and FVMT Guidelines and Workmanship Standards + Identify quality training needs and organize training to meet quality standards + Issue quality alerts + MRB Input + Support continuous improvement activities Supplier Quality + Support Purchasing in supplier selections + Work with suppliers to ensure quality requirements are met + Visit suppliers to conduct supplier quality audits + Communicate when suppliers are not meeting quality standards, and actions to be taken Customer Quality + Support customers’ supplier audits + Investigate customer complaints and non-conformance issues, and root cause customer returns + Develop and implement customer corrective actions + Send out customer questionnaires every 18 months + Maintain customers’ quality notes matrices + Drive quality into project activities to ensure product meets customers’ requirements Training and Development + VT Level II certification and maintenance for the inspection team + Romer CMM training for the inspection team + Recommends development training for the quality team + Improve self through training and development Secondary Responsibilities: + Manage and administer the Welder Workmanship Training program + Assist CWI in the development of weld procedures and welder qualifications + Maintain schedules for welder continuity quarterly and annual vison exams + Maintain schedule for annual weld machine calibrations + Manage welding qualification-related costs + Assist with review of specifications and customers’ deliverables requirements + Develop forms, checklists, process flow diagrams, etc., as needed to improve performance designated areas + Perform CWI as needed + Answer technical questions from the inspection team + Serve as a resource for other departments + Work with manufacturing department leaders to improve quality and reduce rework + Serve as member of management safety team Education: + Bachelor’s degree in Quality Engineering, Manufacturing Engineering, Operations, Business Administration, or similar/related program required + In lieu of Bachelor’s degree, a combination of an Associate degree with proven work experience in the metal fabrication industry with hands on operation and supervision responsibilities in multiple fabrication processes may be substituted; specifically in quality, welding, machining, and finishing operations Experience: + Production or engineering experience in a custom sheet metal fabrication business is desired + Five plus years’ experience in managing or supervising quality assurance and quality control in a manufacturing setting + Familiarity with welding, fabrication, and machining specifications preferred + Knowledge of metals and raw materials along with the understanding of production processes, and costs of manufacturing is a plus + Good analytical and problem-solving skills + Knowledge of industry principles such as lean manufacturing and six sigma methodologies is preferred Specialized Experience: + Knowledge and application of ISO 9001:2015 Standard + Proficiency in Word, Excel, Microsoft Outlook, and an enterprise resource planning (ERP) systems; Infor CloudSuite Industrial (SyteLine) preferred + Accurate manufacturing blueprint reading experience required + Working knowledge of American Welding Society and Military welding procedures and specifications preferred + Excellent communication skills at all levels within an organization