Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

As the Quality Leader and Subject Matter Expert (SME) for the US Biscuit Category at Mondelēz, you will be the primary quality partner, ensuring our brands and consumers are protected. You will collaborate closely with Marketing and R&D, providing quality direction for US biscuit commercialization projects. This role involves prioritizing projects for the North America (NA) quality team and communicating quality resourcing to the cross-functional team via established forums. You will also serve as quality lead for assigned brand pillar(s), enabling successful execution of the business objectives while delivering the desired consumer experience. 

How you will contribute

·       Quality Representation & Communication: Serve as the quality representative (SME) in US Biscuit I2M governance meetings (e.g., PMM, pre-PAM), communicating quality resource needs and potential risks. 

·       Consistency & Collaboration: Ensure a consistent approach across US Biscuit brand pillar quality leads and lead discussions on End-to-End (E2E) brand quality with the brand cross-functional team. 

·       Consumer Focus: Promote Consumer Centric behavior within the category and brand. 

·       Strategic Leadership: Lead the development and execution of the end-to-end Brand quality strategy and master plan for agreed brands to enable delivery of the growth agenda through quality excellence. 

·       Continuous Improvement: Learn and understand the category & brand's mission, values, and consumer needs; partner with category, brand, and network quality teams to prioritize quality improvement initiatives across brands and sites; and facilitate RCA and lessons learned on quality incidents for I2M-related incidents. 

 

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

Relevant experience in operations, quality and/or R&DProject management and managing multiple prioritiesUnderstanding of the commercial strategy process, product/package development process, food safety, plant commercialization, ingredient and package technology, coaching, and training in technical materialCommunication skills and leading cross-functional teamsStatistical processes and problem-solving techniquesWorking with third-party manufacturers and suppliers to ensure compliance to Mondelēz International’s policies and proceduresWorking with customers on quality related issuesWorking with service-vendors’ technical equipment to support compliance

Success in this role requires: Collaboration, communication, strong technical and influencing skills, and a deep understanding of consumers and the business.

Primary Responsibilities:

Serving as quality representative (SME) in US Biscuit I2M governance meetings (e.g., PMM, pre-PAM), communicating quality resource needs and potential risks.Maintain and update North America (NA) Quality's project complexity and resourcing tools to accurately reflect organizational needs and effectively prioritize resources for the US Biscuit category.Ensure a consistent approach across US Biscuit brand pillar quality leads, sharing best practices across other NA categories.Serving as voice of quality in brand prioritization and cross-functional meeting, ensuring project meet design, food safety, and quality policy requirements as defined by the I2M commercialization process. Ultimately enabling successful execution of the business objectives to maintain and grow our brands with an emphasis on delivering the desired consumer experience.Ensuring successful handover of commercialization projects to BU quality network lead.Identifying and applying consistent best practices, driving a culture of quality improvement, consumer focus, and value across the supply chain.Continuously improving performance against key quality measures by proactively identifying opportunities and recommending solutions based on KPI analysis (e.g., consumer/customer contacts, sensory, CPM, RFT-Make).Managing day-to-day brand responsibilities, including reviewing consumer/customer data, KPI reporting, end to end scorecard creation, brand quality reviews, preparing presentations for leadership, and ensuring quality success criteria and risks are defined early in the IC (Idea Creation) stage.

More about this role

What you need to know about this position:

This role is dedicated to supporting the US Biscuit Category and the assigned brand pillars by collaborating with cross-functional teams (Marketing, R&D, Sales, Finance, Supply Chain, CS&L, etc.). You will educate stakeholders on quality principles and drive initiatives to improve key consumer performance metrics, contributing directly to business growth. Working closely with the North America (NA) quality team, you'll ensure a consistent approach across biscuit pillars, leveraging quality, food safety, and sanitation expertise to support the commercialization agenda. As the assigned brand pillar(s) lead, you will build strong relationships with the brand team, serving as the voice of quality in brand prioritization and cross-functional meetings, ultimately enabling the successful execution of business objectives to maintain and grow our brands and deliver a superior consumer experience.

What extra ingredients you will bring:

·       Leadership – organizes and motivates associates. 

·       Organized – Excellent at process management, and in developing and executing a plan 

·       Teamwork – Demonstrated ability to lead and work effectively with cross-functional teams 

·       Quality focused – Understands quality requirements, and is able to make decisions to ensure the safety of the consumer 

·       Growth - Maintain a growth mindset by asking questions to better understand trainings, procedures, policies, projects, etc 

·       Communicates – Exceptional communication skills and the ability to work with management  

·       Self-motivated – Able to work independently with limited supervision. Proactive and takes action without being prompted.   

·       Results Orientation – maintains appropriate focus on short and long-term goals.  Motivated by achievement, and persists until goals are reached, conveying a sense of urgency.  

Education / Certifications:

Minimum B.S. degree in Food Science, Engineering, Microbiology, Chemistry, or other related Sciences 

Job specific requirements:

·       Minimum 5+ years related experience (Quality, Supply Chain, Food Safety &/or R&D) 

·       Ability to handle multiple tasks and prioritize work 

·       Experience working in a food manufacturing environment. 

·       Fundamental understanding of Sanitation, Hygienic Design, Pest Control, Quality, HACCP, and Food Safety principles. 

·       Highly proficient computer (MS Office) and Communication skills (Verbal and Written) are required 

·       Must be able to read, write, and communicate in English. 

Travel requirements:

Approximately 20% - 30% travel may be required for key project needs 

Work schedule:

Hybrid work schedule. Role based in East Hanover, NJ

The base salary range for this position is $117,400 to $161,425; the exact salary depends on several factors such as experience, skills, education, and budget. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results.

 

In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.

No Relocation support available

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and  Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.  

Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

For more information about your Federal rights, please see eeopost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal

Job Type

Regular

Corporate Quality Assurance

Product Quality, Safety and Compliance