**Position:** Quality Manager, EMEA Aerospace & Defense **Job Description:** As **Arrow Global Components** (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer side. Find more information about us on our page: www.arrow.com/en/components And watching the following Arrow Corporate Video - YouTube (https://www.youtube.com/watch?v=eznCrz64N1Y) **QUALITY MANAGER, EMEA AEROSPACE & DEFENSE** Arrow’s Global Components is looking for a Quality Manager, EMEA Aerospace & Defense. In this position, you will be supporting the development and sustain the Quality Management System in line with Customer requirements. **What will you be doing at Arrow GC?** + You will be responsible for supporting/maintaining Quality Assurance System data + 8D responses: Customer liaison for all quality related issues/queries and lead root cause analysis (RCA) and assist in implementation of corrective/preventative actions for nonconformities with effective analytical and problem-solving resolution. + Completion of First Article Inspection Reports + Fault trend analysis + Creation of quality metrics and KPIs + Working closely with Sales teams, along with Distribution center personnel + Support new business activity working with Sales team + Participating in Continuous Improvements projects as required + Ensure adherence to customer requirements, standards and applicable regulatory requirements. + Monitor the effectiveness of the QMS and recommend enhancements. + Prepare for and facilitate customer audits, document audit findings and oversee corrective and preventive actions. + Analyze processes to identify opportunities for improvement and ensure consistent quality. + Work with customers/suppliers directly in a courteous and professional manner + Collaborate with cross-functional teams to meet Customer and regulatory expectations + Generate reports on KPIs and quality metrics **What are we looking for?** + You have minimum of 3 years experience in a Quality Management role, in the Aerospace & Defense industry + Experience and knowledge of AS9100/9120 standards and quality management principles + Strong knowledge of aerospace industry regulations and requirements + Familiarity with quality tools such as FMEA, SPC, CAPA, 5 Whys, Fishbone Diagrams **What is in it for you?** + Competitive and attractive employee compensation package + Reliable & trusting work environment + Cooperative team with flat structures and communication + Professional and personal development **Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons.** Do you see yourself as our future colleague? If yes – send us your application. \#LI-MW2 **Location:** UK-United Kingdom - Remote **Time Type:** Full time **Job Category:** Supply Chain Services Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.