**Employment Type:** Full time **Shift:** **Description:** **Quality Management Specialist – Home Care and Hospice** **Position Purpose** The Quality Management Specialist plays a key role in driving performance improvement across home care and hospice agencies. This position collaborates with agency leaders to develop, implement, and evaluate quality improvement initiatives that support licensure, accreditation, and compliance. The role also ensures workflow standardization and documentation accuracy within the EMR, aligning with evolving regulations and best practices. **Supervision Exercised** Provides expert consultation to agency leadership and direct care staff to enhance patient-centered care and achieve strategic quality and financial outcomes. **Minimum Qualifications** + Current licensure as a Registered Nurse or Therapist from the respective State Board. + Bachelor’s degree required. + Minimum of 4 years of experience in home care and/or hospice; at least 2 years in a supervisory or oversight role preferred. + Demonstrated leadership experience through committee participation or similar activities. + Strong interpersonal and communication skills to effectively engage with clinical and administrative teams. + Proficient in quality improvement principles, data collection, and analysis. + Valid driver’s license and reliable transportation. + Commitment to the mission, vision, and values of Trinity Home Health Services. + Adaptability to changing work environments and priorities. + Proficiency in computer systems, videoconferencing tools, and telephone platforms. + Proven ability to deliver results and ensure accountability. + OASIS Certification (COS-C or HCS-O) required within 6 months of hire; must maintain active certification. Hospice certification is encouraged. + Willingness to travel as needed. **Essential Functions** + Lead the planning, implementation, and evaluation of quality assurance and performance improvement programs aimed at achieving top-tier outcomes and patient satisfaction. + Support staff education initiatives related to quality and outcomes, including in-service and continuing education. + Monitor publicly reported outcomes using EMR and quality software tools. + Ensure compliance with federal, state, and accreditation standards through documentation review, mentoring, and survey readiness activities. + Oversee quarterly and annual QAPI reporting and quality program initiatives. + Analyze client satisfaction data and collaborate on action plans for improvement. + Facilitate and lead agency quality meetings. + Perform EMR workflow tasks to meet departmental productivity standards. + Review OASIS documentation for accuracy and completeness; recommend corrections using appropriate tools and guidance. + Serve as liaison to centralized ADR services, supporting audit responses and documentation review. + Conduct clinical record audits and analyze OBQI/OBQM reports to ensure regulatory compliance and promote patient-centered care. + Monitor and report on publicly available hospice and home care outcomes; develop strategic action plans. + Lead infection prevention, safety, and patient satisfaction initiatives. + Drive MDQI program efforts, including QAPI development and implementation. + Prepare and present quality reports and presentations in a timely and accurate manner. + Exercise independent judgment to consistently achieve desired patient and financial outcomes. + Ensure survey readiness and lead successful accreditation efforts. + Investigate unplanned events and lead RCA/PI initiatives to improve care and safety. + Support policy development and ensure faithful implementation of organizational standards. + Provide education and mentorship to staff, promoting professional practice and collaboration. + Foster teamwork and build strong relationships with home care and hospice teams to enhance patient and family outcomes. + $44.06 - $70.50. **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran