About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

We serve faithfully by doing what's right with a joyful heart.We never settle by constantly striving for better.We are in it together by supporting one another and those we serve.We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

Eligibility on day 1 for all benefitsDollar-for-dollar 401(k) match, up to 5%Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and moreImmediate access to time off benefits

At Baylor Scott & White Health, your well-being is our top priority.

Note: Benefits may vary based on position type and/or level

Job Summary

Partners with and helps key stakeholders’ teams to implement reporting and quality improvement projects in help of BSWH’s strategy to deliver high-quality, safe care and achieve excellence in accordance with regulatory statutes, policies, and procedures.

Essential Functions of the Role

Performs concurrent and retrospective medical record review to investigate quality and/or patient safety concerns and to identify performance improvement opportunities.Helps and/or facilitates quality and patient safety initiatives to improve safety and foster an environment of service excellence through successful interventions, data testing, and development of action plans.Develops and disseminates ongoing and ad hoc reports to ensure clinicians, administrators, medical staff committees, and corporate teams receive timely and accurate data to meet their needs in ensuring quality care and patient safety within their departments.Partners in the development and presentation of educational materials designed to educate staff and management about patient safety processes.Identifies regional, system, and industry best practices, providing feedback to managers and team members.Participates on quality improvement teams as requested by leadership.Participates in unit and/or facility huddles.Helps the ZERO Harm rounding process as directed by leadership.Helps and/or facilitates departmental processes that ensure facility compliance with regulatory body requirements.

Key Success Factors

Basic knowledge of patient safety and quality improvement values and conceptsBasic knowledge of Texas, Joint Commission, and CMS standardsVerbal, social, and written communication skillsCompetent in the use of computers and related software applicationsAble to establish and maintain effective combined working relationshipsAble to help and help patient safety and quality improvement initiativesAble to examine data and prepare reportsAble to appropriately prioritize tasks to meet desired deadlinesLicensed clinician such as nurse, physical therapist, occupational therapist, dietitian, respiratory therapist, etc. preferred.

Belonging Statement

We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.

QUALIFICATIONS

EDUCATION - Associate's or 2 years of work experience above the minimum qualificationEXPERIENCE - 2 Years of Experience