Quality Engineer Senior Job Number: 359643 Category: Quality Engineering Description: Job Title: Quality Engineer Senior Location: Greensboro, NC Zip Code: 27401 Duration: 12 months Pay Rate: $48.51/hr. Keyword's: #Greensborojobs; #QualityEngineerjobs. Start Date: Immediate Job Description: What You Will be Doing The Quality & Customer Satisfaction team ensures the product quality performance within a determined scope through investigating and prioritizing market product quality issues. A Senior Product Quality Leader secures the voice of the customer in the problem-solving processes through knowledge management. This demands high levels of product knowledge, problem solving, and ability to work with global colleagues across the engineering, production, purchasing & field service network. This role is also responsible for achieving product quality goals and metrics for fault frequency and warranty costs. Specific responsibilities include, but are not limited to: * Chairperson for the Field Quality Meeting (FQM) for assigned markets * Leadership of Quality Action Group (QAG) as appointed. * Search, detect and quantify actively & preventively customer quality issues at an early stage via enhanced analytics. * Prioritizing quality actions inside Volvo Group to achieve committed quality targets for assigned products. * Actively search for rapid containment actions & recommend appropriate quality solving tool for an identified field issue. * Decide, among all the issues experienced by the customer, what are the emerging issues that must be pre-investigated. * Initiate, coordinate, and prioritize quality actions inside design Engineering, Purchasing, and Manufacturing. * Clear communication and reporting on product quality or on customer satisfaction within the company. * Check effectiveness of implemented Quality solving solutions * Request external campaign based on technical description and present at the External Campaign Committee. * Identify potential safety related issue upon field report / claim received and communicate to Safety Investigator. * Leadership of actions/tasks within the PQL network to achieve the Application quality goals. * Challenge other Product Quality Leaders to prioritize major issues not addressed. Qualifications of a successful candidate include: * Bachelor"s degree in engineering, or business-related field * Master"s Degree preferred. * 5+ years of automotive industry experience, preferably in a service or maintenance related role. * Excellent communications skills, verbally & written. * Cross-functional team leadership or project management experience * Experience in dealership operations or in a position with direct dealer interface a plus * Judgement abilities for prioritizing issues adding value for both customer and brand. * Ability to quickly gain credibility and establish positive relationships / networking. * Quality solving processes with experience in predictive analytics and data mining. * Strong customer focus (internal and external) * Fluent in English language * Global experience is an advantage. Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, colour, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws. Location: Greensboro , NC Minimum Experience (yrs): 5 Required Education: Not Specified Benefits: Return to search results Email this job to a friend (emailjobs.asp?jo_num=359643) If you have previously registered with us, pleaseLog in (memberlogin.asp) to apply for this position. *Logged in members may also add jobs to their job cart