• Implement quality systems with special emphasis on maintaining IATF16949 & ISO 14001 certifications. Monitor and maintain QS/TS/Quality Operating System requirements
• Coordinate supplier quality management metrics including but not limited to preventative and corrective actions & PPAPs for current and new customer programs.
• Support Advanced Product Quality Process (APQP/PPAP)
• Track and maintain quality related metrics for reporting both to external & internal customers.
• Serve as liaison between local Plant and external Quality system auditing body.
• Manage and coordinate tasks of Quality Technicians and Quality Engineers.
• Responsible for coordinating investigations and responses to customer complaints.
• Manage Customer Quality Rejects and Returned Material and 8D Root Cause Analysis and Corrective Actions.
• Maintain internal documents system for corrective actions
• Report quality systems results and metrics.
• Maintain GM, Ford and other Customer Assessments.
• Oversee process capability studies and quality audits.
• IATF auditor training
• Support Scrap / rework reduction investigations
• Support problem solving via phone as necessary during off shifts and weekends