Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Quality Engineer

Iztapalapa, CDMX (On-Site)

Position Summary

The Quality Engineer is responsible for ensuring that production operations comply with internal and corporate quality and control plans. This role requires active monitoring on the production floor, leadership in problem-solving activities, and accurate documentation of quality-related data. The position demands a strong understanding of quality tools, statistical analysis, and process improvement methodologies.

Key Areas of Responsibility

Production Floor Quality Monitoring; ensure strict compliance with quality control plans across all production processes, actively monitor manufacturing operations, clarify acceptance criteria.Support night shift and weekend operations, including material inspection and RNC-e generation for nonconforming materials identified during production.Nonconformity Management & Root Cause Analysis; generate, document, and manage RNC-e (digital nonconformity reports) for product or process deviations, actively participate in SIM Level 2 meetings, apply structured problem-solving methodologies, including: Ishikawa, 5 Whys Analysis, Failure Mode and Effects Analysis (FMEA/AMEF), Statistical Process Control (SPC), Quality Data Analysis & Reporting.Conduct Six Sigma-based statistical evaluations to identify and reduce process variation.Retention Sample Management & Compliance; administer customer retention samples, ensuring proper documentation, storage, and availability for reference, ensure compliance with ISO 9001 and international regulations related to bank card manufacturing quality
standards.Support internal and external audits by providing accurate quality records and evidence.Cross-functional Coordination & Continuous Improvement; collaborate with production teams to ensure alignment between quality requirements and operational execution, promote a culture of proactive quality control, ensuring early detection and mitigation of defects, assist in the implementation of corporate quality initiatives.
 

Minimum Qualifications

Bachelor’s degree in engineering (Industrial, Mechanical, or related field).Minimum of 3 years in Quality Engineering, related areas or similar, preferably in a manufacturing environment.Basic/Intermediate English proficiency, oral and written.Proficiency in Minitab and Excel for statistical analysis.Strong knowledge of quality control methods and standards (ISO 9001, SPC, FMEA, Six Sigma).Problem-solving expertise using methodologies like 5 Whys, Ishikawa.Strong communicator and negotiator, analytical, results-oriented, customer-oriented, a strong time manager, autonomous, honest, and empathetic, strong focus on helping customers and ensuring their satisfaction.Availability work on-site and flexibility to shift and weekend coverage.

If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community!

What We Offer

Thales provides an extensive benefits program for all full-time employees and their eligible dependents, including the following: Elective Health and Dental plans.Company paid holidays, vacation days, and paid sick leave.Company provided Life Insurance.

Why Join Us?

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At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!