Quality Engineer Location: Lakeland, FL, US, 33815 Requisition ID: 18050 Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com . **Overview** At Brightstar Lottery, we’re committed to delivering exceptional quality in everything we do. As a Quality Engineer, you’ll collaborate with production teams and subject matter experts to drive continuous improvement, reduce customer complaints, and ensure our products meet the highest standards. If you're passionate about quality, data-driven decision-making, and cross-functional teamwork, this is your opportunity to make a meaningful impact. **What You’ll Do** + Champion product quality and on-time delivery to ensure customer satisfaction + Develop and refine inspection methods to improve product analysis and recommend enhancements + Collaborate across departments to elevate quality standards and processes + Ensure compliance with internal and industry quality benchmarks + Lead problem-solving initiatives and implement strategic solutions + Conduct inspections and document findings with accuracy and clarity + Maintain and improve the Quality Management System (QMS) database + Manage raw material qualifications and troubleshoot quality control issues + Analyze data to identify trends and communicate results to the manufacturing team + Drive cost reduction initiatives through process optimization + Lead process improvement projects using tools like Six Sigma, DMAIC, FMEA, SPC, and Lean + Coordinate cross-functional activities and maintain effective communication across teams + Uphold confidentiality and professionalism in all aspects of the role **What You Bring** **Required Qualifications** + Bachelor’s degree in Engineering + 3+ years of dedicated experience in manufacturing or quality engineering + 5+ years of overall experience in manufacturing + Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams) + Strong written and verbal communication skills in English + Excellent time management, project management, and organizational skills + Proven ability to work independently and collaboratively + Experience with Six Sigma and Lean methodologies + Familiarity with ISO procedures and work instructions + Strong analytical and mathematical skills + High attention to detail and a commitment to quality **Preferred Qualifications** + Experience with ISO 9001 standards + Audit experience + Background in printing, manufacturing, or gaming industries **Keys to Success** • Building collaborative relationships • Decision making • Drive results • Foster innovation • Personal energy • Self-leadership At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $40,887-$115,00. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable. Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements. All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate. IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.