Functions and Responsibilities: + Monitor quality performance: metrics, trends, repeating issues, or causes of poor quality or rework + Prepare reports by collecting, analyzing, and summarizing data + Ensuring processes adhere to quality standards + Develop or establish new standards and update existing standards + Develop written work instructions and procedures + Provide input into work instructions, manufacturing processes, and manufacturing methods to ensure quality + Customer complaint handling + CAPA RCA investigation to support managers for resolutions, and follow-ups to verify effectiveness + Review supplier scorecards and monitor quality of workmanship + Work with Purchasing to communicate supplier issues and issue corrective actions for nonconformances + Internal and external audit support + Collaborate with Manufacturing manager to develop and implement quality controls and improvements + Investigate and troubleshoot product or production “quality” issues + Review codes, specifications, and processes + Adhere to ISO and quality procedures + Work effectively in a team environment + Perform other duties as assigned by manager + Serve as a backup to the Quality Manager Education: + Bachelor’s degree in Quality Engineering, Manufacturing Engineering, or similar/related program required + In lieu of Bachelor’s degree, a combination of an Associate degree with proven work experience in the metal fabrication industry with hands on operation in multiple fabrication processes may be substituted Experience: + Production or engineering experience in a custom sheet metal fabrication business is desired + Familiarity with welding, fabrication, and machining specifications preferred + Accurate manufacturing blueprint reading experience required + Knowledge of metals and raw materials along with the understanding of production processes, and costs of manufacturing is a plus + Good analytical and problem-solving skills + Knowledge of inspection methods and experience in the use of metrology measuring equipment + Knowledge of industry principles such as lean manufacturing and six sigma methodologies is preferred + Proficiency in Microsoft Office Access database application is a plus Specialized Experience: + Five plus years’ experience in managing or supervising quality assurance and quality control in a manufacturing setting Knowledge and application of ISO 9001:2015 Standard + Proficiency in Word, Excel, Microsoft Outlook, and an enterprise resource planning (ERP) systems; Infor CloudSuite Industrial (SyteLine) + Working knowledge of American Welding Society and Military welding procedures and specifications + Knowledge and experience with nondestructive testing of welds + Knowledge and experience with paint standards and methods + Knowledge and experience with Geometric Dimensioning & Tolerancing (GD&T) + Knowledge and experience with Lean Manufacturing and Quality at the Source (QATS) + Excellent communication skills at all levels within an organization