This role offers a high level of visibility, impact, and cross-functional collaboration. If you're passionate about data-driven improvement and want to shape the quality of future Ford vehicles, we want to hear from you. **What you'll do…** + Lead Model Quality Monitoring: Oversee the quality performance of current models, including the analysis of customer data and key performance indicators for newly launched programs. + Data Analysis & Reporting: Extract and report RD mapping, warranty R/1000, and CPU trend data to support product engineering prioritization and measure initiative outcomes. + Quality Improvement Leadership: Drive root-cause analysis and the implementation of corrective actions, leading cross-functional efforts to enhance product quality. + Customer Insight Development: Analyze customer feedback and warranty trends to identify underlying issues and contributing factors, delivering clear, actionable insights. + Cross-Functional Collaboration: Partner with EDS Design, PVT, FCSD, Core Engineering, and suppliers to develop and track quality improvement action plans for top concerns. + Supplier Warranty Reviews: Lead supplier part reviews at WPAC to validate failure modes and support quality improvement strategies. + Claims Management: Conduct re-binning of warranty claims for vehicles beyond 4 months-in-service (4MIS), as necessary. + Wiring Quality Advancement: Champion wiring quality improvements in alignment with corporate business plan quality targets. + Meeting Support & Reporting: Provide quality input for weekly Wiring and EDS meetings, and support Chief and Director-level quality reviews. **You'll have…** + Bachelor’s degree in Engineering (Mechanical, Electrical, Industrial, or related engineering field) + up to 5 years of experience in a Quality Engineering + Strong knowledge of quality tools and methodologies (e.g., Root Cause Analysis, 8D, FMEA, Control Plans, SPC) + Experience with data analysis and reporting tools (Excel, Minitab, Power BI, etc.) + Familiarity with quality management systems (e.g., ISO 9001, IATF 16949) + Experience in cross-functional collaboration (design, manufacturing, suppliers) + Analytical & Technical Skills: Experience with Ford systems like QSAR, GSAR, FMD, RD Mapping, GCQIS. + Strong problem-solving and critical thinking skills + Team Leadership: Strong organization and coordination skills to manage multiple projects and stakeholders. + Excellent written and verbal communication skills **Even better, you may have…** + Experience with warranty or field performance data analysis + Six Sigma Green Belt or higher certification + Knowledge of APQP/PPAP processes + Familiarity with automotive quality systems (e.g., QSAR, GSAR, FMD) + Understanding of electrical systems or wire harness diagnostics (if role-specific) **What you’ll receive in return:** As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home? Will your career be a deep dive into what you love or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including: + Immediate medical, dental, vision, and prescription drug coverage + Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more + Family building benefits, including adoption and surrogacy expense reimbursement, fertility treatments, and more + Vehicle discount program for employees and family members and management leases + Tuition assistance + Established and active employee resource groups + Paid time off for individual and team community service + A generous schedule of paid holidays, including the week between Christmas and New Year’s Day + Paid time off and the option to purchase additional vacation time. For information on Ford's salary and benefits, please visit: https://fordcareers.co/GSR-HTHD Salary Grade: SG7-SG8 Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660. **Requisition ID** : 48011