Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go. JOB DESCRIPTION Key Responsibilities: + Develops and implements quality engineering written code to enhance the overall quality and reliability of software products. + Establishes processes & tools to maintain automation scripts and generates reports for faster bug tracking & reporting. + Analyzes automation results and investigates failures. + Develops test patterns to evaluate the solutions for performance, scalability, and reliability. + Conducts code reviews, identifies potential areas of risk, and proposes solutions to mitigate quality-related issues. + Drives software development process to ensure quality-centric methodologies. + Captures, records, and implements leading practices for continued QA improvements. + Prepares and delivers formal quality audit reports. + Identifies KPIs for product quality and tracks the identified quality assurance metrics, such as defect densities, defect frequency, and first-time pass rate. + Collaborates closely with cross-functional teams including developers, business analysts, and product managers to identify and resolve quality issues. + Controls, updates and distributes new and revised quality standards and technical changes. + Stays up-to-date on the latest frontend and backend technologies and trends, consistently improving skills and competencies to address diverse application challenges. + Performs peer reviews of code / deliverables and analysis for continuous learning and continuous improvement. Job Requirements: + Familiarity with black box and white box testing practices and open-source testing frameworks + Experience building test automation and business use-case testing + Experience in developing and executing manual / automated tests + Ability to apply specific tools and techniques for Data and ML applications + Ability to implement and improve QMS processes using SDLC leading practices + Proficient in writing tools and automation scripts + Knowledge in developing cloud-based applications + Understand cloud fundamentals Decision Authority: + Performs a range of less structured work assignments + May coordinate or lead small projects or work streams as planned + Applies experience, judgment, guidelines, policies and precedents to analyze situations and complete assignments Skills: + Test Automation Frameworks + Automated Testing + Data Quality Testing + ETL Testing + ML Model Testing + API testing + CI/CD Methods + DevSecOps + Agile At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. This job description is not a comprehensive listing of all job duties required for this role. We reserve the right to change these duties or assign additional duties at any time with or without notice. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Modalidades de Trabajo** Híbrido