Company Overview

The SPTS division of KLA, designs, manufactures and markets wafer processing solutions for the global semiconductor and related industries. SPTS provides industry leading etch and deposition process technologies on a range of single wafer handling platforms. End-market applications include micro-electromechanical systems (MEMS), advanced packaging, LED, high speed RF device IC’s and power semiconductors. SPTS is part of KLA Corporation which develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. In close collaboration with leading customers across the globe, our expert teams of physicists, engineers, data scientists and problem-solvers design solutions that move the world forward.

Job Description/Preferred Qualifications

Purpose of the role

This role represents an excellent opportunity for a Quality Engineer who is looking to establish a career in a fast growing, award-winning, global semiconductor company.

You will take ownership of supplier and customer facing issues, establishing root causes and implementing a range of improvements to prevent future issues for KLA-SPTS end customers, and enhance manufacturing efficiency, by minimising the impact of supplier issues. You will be responsible for implementing appropriate improvements as we drive to be better.

***SPTS, division of KLA, is proud to be an inclusive and diverse employer. To enhance our diverse workforce and business growth we offer a flexible working culture, please let us know how we can support your needs - full time, part time, job share, flexible hours***

Your day to day responsibilities will include:

Field and supplier quality issue management:

Investigate and analyse customer-reported field issues, and manufacturing issues, including product defects, failures, and performance concerns.

Root Cause Analysis:

Perform root cause analysis (RCA) to identify the underlying causes of issues, collaborating with engineering and product teams to implement corrective actions.

Data Analysis & Reporting:

Collect, analyse, and interpret data from customer feedback, field reports, and test results. Generate and present detailed reports on trends and recurring issues.

Multi-functional Collaboration:

Collaborate with Product Development, Manufacturing, and Service teams to provide technical guidance and ensure that corrective actions are implemented effectively.

Problem Resolution:

Develop and implement corrective and preventive actions (CAPA) for identified quality issues. Follow up to ensure that solutions are sustained over time.

Quality Documentation:

Maintain detailed documentation on issues, resolutions, and changes made to processes or products. Ensure that documentation adheres to quality standards and regulatory requirements.

Communication to customers:

Provide clear communication to customers or manufacturing team regarding issues, progress, and resolutions.

Continuous Improvement:

Work on continuous improvement initiatives to enhance the overall product quality and reduce future issues.

Quality systems activities

Take part or lead in process mapping exercises and carry out internal and supplier audits

KLA is proud to be an equal opportunity employer. For this role we are looking for someone who:

Related experience in a Quality roleIdentifying, defining and embedding new processes at both supplier and internally while working with the process ownersHave strong verbal and written communication skillsWork well within diverse groups of peopleFamiliar with swim lane process mappingHave Internal/Supplier auditing experienceHave strong IT SkillsHave experience of ERP and MES systems (preferred)Can also ideally demonstrate 8D, Lean, 5 Why’s, Pareto Analysis, Six Sigma, FMEA experienceKnowledge of ISO9001:2015 standard

Your qualifications:

Ideally, degree qualified in an engineering or manufacturing subject or equivalent experienceIdeally, qualified in six sigma to green belt level or higher

What we will offer you?

KLA’s benefits package includes:

Annual leave starting at 25 days (plus bank holidays), contributory pension scheme, cash health plan, cycle to work scheme, global bonus plan, share scheme, rewards scheme, life assurance.

Minimum Qualifications

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

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