**Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the company manufactures thousands of miles of underground and submarine cables and systems for power transmission and distribution, as well as medium low voltage cables for the construction and infrastructure sectors. We also produce a comprehensive range of optical fibers, copper cables and connectivity for voice, video and data transmission for the telecommunication sector.** **We are 30,000 employees, across 50+ countries. Everyone at Prysmian has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is helping transform the world around us.** Make Your Mark at Prysmian Group - Join Us (https://www.youtube.com/watch?v=ZVx-NAGfjEs&feature=embtitle) **Principal Duties & Responsibilities:** + Serve as lead auditor for all internal quality audits. Design continuous improvement projects to ensure continued compliance with ISO 9001 standard. + Host and participate in process, product, registration, compliance, and customer audits. This includes planning, preparing, execution, reporting, and following up. + Develop quality standards, processes, sampling methods, and other procedures for all NA production and distribution centers to prevent or reduce customer claims. + Manage quality system documentation and monitor documents to assure they are accurate, complete and reflect latest changes. + Investigates all customer claims, interacts with customer’s SQE, providing professionally written documents to include test reports, testing procedures, product properties, 8D reports, and etc. + Collaborate with product engineering and sales to resolve warranty claims to company’s and customer’s satisfaction. Site visits may be required. Make conclusions and issue technical reports of findings. + Initiate and drive continuous improvement projects/activities/programs to achieve strategic quality objectives (e.g., PPM, Cost of Poor Quality, Customer Incident Rate, etc.). + Apply Six Sigma and LEAN principles to improve quality related processes. + Define the quality control plans and mistake proofing solutions for different product families according to existing standards and customer specific requirements. + Assess the suitability of new suppliers and external service providers through supplier audits, inspections and performance monitoring and measurement. + ­Support QHSE Manager in supervision of all aspects of quality control and assurance. **Knowledge/Skills/Abilities:** + Knowledge of LEAN and 8D problem solving methodology + Strong analytical and project management skills + Knowledge of PFMEA, Control Plan, APQP, PPAP, RRCA, SPC, Data Analysis + Knowledge of quality philosophies, principles, systems, methodologies, control tools, and standards + Excellent communication skills (verbal and written) + Experience with ISO 9001 QMS Management system + Ability to prioritize and manage multiple complex projects at the same time + Experience working with national and international certification bodies + Ability to work with cross functional teams + Ability to supervise a quality team + Ability to motivate, communicate and drive continuous improvement + Proficiency with Microsoft Office (Word, Excel, PowerPoint, Project, Minitab) + SAP is a plus **Qualifications:** + BS degree in Quality Assurance, Engineering, or other applied industrial/science degree. + Three years of on-the-job experience in a direct quality related discipline + Five years’ experience in a manufacturing setting. + Green or Black belt certification preferred _Prysmian, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are._ _All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business._ _Visit our DE&I Page (https://www.prysmian.com/en/people-and-careers/why-prysmian/diversity-equity-and-inclusion)_ _to learn more about Prysmian’s commitments._ Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please contact us at talent.mobility@prysmiangroup.com . https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088\_EEOC\_KnowYourRights.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf Prysmian is a global cabling solutions provider **leading the energy transition and digital transformation** . By leveraging its wide geographical footprint and extensive product range, its track record of **technological leadership and innovation** , and a **strong customer base** , the company is well-placed to capitalise on its **leading positions** and win in new, growing markets. Prysmian’s business strategy perfectly matches key market drivers by developing **resilient** , **high-performing** , **sustainable** and **innovative** cable solutions in the segments of **Transmission, Power Grid, Electrification and Digital Solutions** . Prysmian is a public company listed on the Italian Stock Exchange, with almost 150 years of experience, about 30,000 employees, 108 plants and 26 R&D centres in over 50 countries, and sales of over €15 billion in 2023.