At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world.  

Reimagine What’s Possible 

Quality system management

Establish quality objectives for responsible plant.Maintain ISO 9001 quality management system and QA documentsAttend quality meeting (Quality team bi-weekly meeting, PG Quality monthly meeting, MRM).Execute QMS internal audit and third-party audit (ISO9001 certification) for PG.Lead and supervise the Complaint and Non-Conformance with proper resolution.

Product spec and manufacturing process data management.

Generate SPC/CPK report and review SPC performance for package gas operational sites.Maintain PG customer specific request in related system and share site folder.Meet electronic customer requirements (such as e-COA, periodic SPC report, etc.) and maintain Fashion SPC system

Conduct Continuous improvement (CI)

Coordinate the quality issues with cross-functional team to conduct continuous improvement.Participate the quality control circle (QCC) activity.

Customer Service

Reduce the customer complaints and non-conformance cases with good solution and facilitate the effective prevention improvement with responsible teams.Collaborate with the marketing and CI teams to develop the planning in accordance with the customer royalty survey, and support sales activities to secure the customers.Coordinate internal departments to fill out questionnaire/checklist and prepare material submitting and track audit finding improvement.Attend the periodical review meeting and provide monthly report to customers.Comply with the global customer survey procedure to response the customer survey and questionnaire.Issue internal change notice and customer PCN/SCN for site change plan.

Supplier Management

Monitor supplier performance, conduct quality assessments and supplier auditSupport new supplier qualification and on boarding by reviewing quality system and process controlInvestigate non-conformance and respond to supplier-related quality issue as well as provide technical perspectives to solve abnormalities  

 

JOB REQUIREMENTS

1.   Education to bachelor’s degree level or equivalent

2.   Min. 3 years of experience in quality management

3.   Well-compliance of ISO 9001 standard requirements

4.   Excellent problem-solving skills, along with driving capability on things done

5.   Strong organizational and analytical skills are required

6.   Strong work ethic/commitment

7.   Ability to work with people of diverse culture

8.     Knowledge of QC 7 tools, SPC/SQC is preferred

We are the world’s largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future. 

At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products.