The Quality Director is a strategic quality leader who builds a culture of excellence, enabling teams to consistently deliver products and services that exceed customer expectations. You champion Lean thinking and empower operators to build in quality at the source, reducing reliance on downstream inspection. Your leadership style emphasizes goal clarity, accountability, and coaching, driven by real-time data and actionable insights. Ready to make your mark and embark on an exciting journey with us? We can't wait to see your application! **In This Role, Your Responsibilities Will Be:** + Establish a company-wide quality strategy aligned with business goals, promoting a culture shift from QC to QA. + Act as a key voice in the leadership team for quality-related decisions and investments. + Serve as mentor and coach to plant leadership and quality teams in driving continuous improvement. + Partner with manufacturing, engineering, and supply chain leaders to integrate quality into daily operations. + Lead, mentor, and grow a distributed team of quality professionals across all manufacturing sites. Direct responsibility for a high-performing team of 20 in Elyria as well as dotted line responsibility for all locations in North America. + Own and continuously improve the Quality Management System in compliance with ISO 9001:2015 and other relevant standards. + Direct the internal auditing program with a shift from compliance checks to beneficial system health evaluations that drive improvement. + Provide strategic and technical guidance for the Metallurgy Department, aligning material science expertise with process and product innovation across divisions. + Supervise the Quality Engineer / Metallurgist, fostering a data-driven, problem-solving culture in daily metallurgy and material evaluation activities. + Collaborate with Training Managers, particularly at the Elyria site, to support the development and standardization of manufacturing training programs. Ensure alignment with quality objectives and help embed error-proofing, standard work, and best practices into operator training. + Develop and report on quality critical metrics including scrap rates, customer complaints, first-pass yield, and cost of quality—linking these to business outcomes. + Drive the annual Management Review process across certified sites, using a balanced scorecard approach to inform strategic decisions. + Conduct layered audits focused on process alignment, error-proofing, and operator engagement, not just documentation compliance. + Implement and refine in-line verification, standardized work, and visual management tools to reduce defects and eliminate waste. + Represent the Professional Tools group in customer and regulatory Quality System reviews, ensuring transparency and trust. + Serve as the quality lead on all New Product Development (NPD) initiatives, integrating quality planning (APQP), risk assessments, and design validation early in the process. + Promote a culture of continuous improvement through kaizen events, A3 problem solving, and structured root cause corrective actions (RCCA). **Who You Are:** You thrive on using data analytics, root cause analysis, and leading continuous improvement efforts to eliminate waste, reduce variation, and enhance product and process quality. You stay ahead with industry regulations, customer standards, and emerging quality technologies, and maximise them to make your organization more agile, resilient, and competitive. **For This Role, You Will Need:** + Bachelor’s degree in Engineering or a related technical field required; advanced degree preferred. + Relevant years in quality leadership, preferably in manufacturing environments with multi-site responsibility commensurate with the level of this position. + Proven experience in creating a culture change around Lean Manufacturing, Six Sigma, and operator-led quality implementation. + Deep understanding of casting, forging, and machining processes, including statistical process control (SPC) and process capability (Cp, Cpk). + Proficient in structured problem-solving methodologies, data analytics, quality software tools (Minitab, QMS platforms), and Microsoft Office Suite. + Strong analytical skills and attention to detail; adept at working across digital and interpersonal channels. + Primarily office-based with regular visits to production areas; ability to lift up to 50 pounds occasionally. + Required use of PPE (safety glasses, safety shoes) during factory floor visits. + Authorized to work in the United States without sponsorship now and in the future. **Preferred Qualifications That Set You Apart:** + 10+ years in quality leadership, preferably in manufacturing environments with multi-site responsibility. + Experience with FMEA, control plans, gauge R&R, and other APQP tools. + Strong team leadership, communication, and multi-functional collaboration skills. + Certified Quality Engineer (CQE), Six Sigma Green/Black Belt, or Lean certification strongly preferred. **Our Culture & Commitment to You:** At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. **Why Work in the Greater Cleveland Area** Our facility is in Elyria, OH (our world headquarters), which is conveniently located within driving distance to Cleveland. The area’s generally low costs of living, excellent school systems, and low crime rates create a family-friendly environment. The area is home to several growing communities with restaurants, festivals, shopping, and arts scenes that make them exciting places to live and work **About Our Location** Since the invention of the modern pipe wrench in 1923, the 25-acre RIDGID world headquarters in Elyria, OH has been developing tools that help trades professionals tackle jobs faster, safer, and more accurately. Today, more than 600 employees work in 734K sq. ft. of office and manufacturing space. The campus is also home to a factory tool service center and an innovative “schoolhouse” training center that educates and trains hundreds of tradespersons annually. In addition to the iconic wrench, the campus manufactures RIDGID battery hydraulic tools, pipe and electrical tools, and drain cleaning components, as well as Greenlee step bits and knock-out tools. Emerson’s Professional Tools business provides the industry’s broadest portfolio of sophisticated, reliable tools and technologies for the mechanical, electrical, and plumbing trades. **Work Authorization** Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 (including those with OPT or CPT), H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible. \#LI-PL1 **WHY EMERSON** **Our Commitment to Our People** At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together. **Work Authorization** Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. **Equal Opportunity Employer** Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. **Accessibility Assistance or Accommodation** If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com . **ABOUT EMERSON** Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go! **No calls or agencies please.** **Requisition ID** : 25023165 Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.